Tried to return an incorrectly picked order - received totally random items. No manager on site, no exchange, no refund, I'm stuck with Boots mistake and can't even get my money back and will need to trawl other stores in town another day. Why are you open if you can't provide basic services???
August 2023
My young daughter was in agony and the staff were totally dismissive and curtly told me to take her to the doctor. Offered nothing but total contempt. Boots are a disgusting company and the staff a disgrace.
June 2023
They never actually open at 9am, always always opening late even when the staff inside can see there are customers queuing on the street they just continue chatting amongst themselves and ignoring customers. Poor customer service.
