October 2023 by Sohaib Ahmed
The label printer for yodel or other deliveries never seems to be working at this pump, third time this week I?ve tried and it?s not working
September 2023 by Jackie Martin
handed in parcel to be posted by yodel ,printer not working so guy takes my parcel and says he will attach it . called them back twice as I still don't having tracking for it and no one can speak good English to understand me and told me to call back . Terrible service
September 2023 by Pedro M
Great snacks & drinks for sale & has a atm
September 2023 by Tracy Mcc
The most rude and unhelpful staff ever. I will never give another penny to this place.
June 2023 by Richard McPherson
Was returning a parcel and picked this store as it was my closest location. Checked the specifications online before leaving as it was a big box and I was walking. Once I got there the cashier straight away just said no we don't take that here. I asked him if he accepted yodel delivery and he said yes but that it was too big for them. I said online specifications say it's absolutely fine but he refused to take it. When I said where should I take it instead he told me to Google it and I told him Google told me to take it here but he just kept saying no. Ended up having to take it somewhere else and a very kind stranger helped me finally get it sent away but I'll definitely not be using this place again for anything
November 2022 by Lesley Greenaway
Had the misfortune to be served by the most rude cashier I've ever encountered earlier this morning. Undercharged me at first, then charged me £60 for petrol I didn't use. Mine came to £10. Asked for it to be refunded back onto my card, he tried to get me to take cash from the customer who owed the £60 to cover it. No chance! Waited ages for him to actually refund my money, even then he had to phone the manager to talk him through the process. This also didn't include the fact he had no clue what I was saying, he banged the desk with his hand when I said I wasn't taking cash, I wanted the refund on my card as it was his mistake which he then tried to blame on me! Finally got the refund sorted, but I was late for work thanks to him. Seems to lack basic customer service skills, maybe working with the public isn't for him.
August 2022 by Calum Black
Ground covered in petrol/diesel making it extremely slippery. Pump handles also covered in fuel and clearly haven?t ever been cleaned. Things you notice after going to Costco station which is very clean!
June 2022 by Martin Doig
Good place to go if you need fuel. They sell diesel and petrol so its ideal for your car. Yes the staff are incredibly rude but I think this is due to them having a grudge against the British.
May 2022 by lynny bee
Staff rude & obnoxious , yet another of my parcels has disapeared from this shop !!!, 9th may 15.30 staff member on till actually asked me abruptly Why am i getting them delivered there then ? No name on badge but mumbled in now broken english Zain ???when asked , he could hardly tell me managers name Geno ?? Contact details Or when he would be in , his response no no no .He had no problem with knowlege of the language when being rude, witness by another customer . . Clearly parcels are getting dropped off by the courier companies then mysteriously vanishing from these premises ! Does not even deserve one star on here but unfortunatly cant post without one.
September 2021 by asi k
Bought Costa Coffee Monday Morning 23/11/20 from BP here 31 Shieldhall, Rd. It did taste funny gave me food Poisoning, made me Violently ill, I am Still Very Sick Can't Even Go to work, Contacted health Department and other Authorities . Never Again
September 2020 by Rob Cranley
While I haven't seen any of the major issues other reviewers mention with the staff here, the pumps tend to be quite slow at delivering fuel, which gets annoying on a freezing cold night, and the staff seem disinterested when it's mentioned at the checkout.
August 2017 by fisher53
Extra money will charge here.
May 2017 by T Page
Avoid this garage at all costs. Rude and lazy person serving likes to play games- having you wait for 5 minutes to switch on fuel, then cut it out after 1 litre, then gives verbal abuse over intercom and in shop. Then messes with the door release as you try to leave the shop. BP needs to seriously look at who they give their fuel franchise to.
February 2016 by pat menzies
Most unhelpful and rude member of staff i have ever had the misfortune to encounter. Had a parcel delivered here and went to collect it and was told to go away he was to busy , I felt angry at having been spoken to like this in front of a shop full of customers....
December 2015 by Caroline Blain
The attitude & manner of the person serving me was disgusting never mind the way he spoke to me! I will never use this garage again .
