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“Fantastic staff who are friendly, professional and go the extra mile. I highly recommend the Glasgow branch of the Leeds Building Society. 5 star service all day long ?????”
“The staff at the desk are very friendly and professional, had a great experience recently submitting some documentation. They provide useful information on a number of different services and are very knowledgeable.”
“Had a phone call from the Branch Manager here about a complaint I made online. A complaint made on Friday evening, called on Monday afternoon.She was very helpful and understanding of my issue and I trust this branch is run in the same way. I would happily do my banking here whenever I am in the area.”
“Always really helpful and friendly staff. Regardless of how much is in your account you are made to feel like a partner at the bank rather than an inconvenience. The comfortable, welcoming interior also reflects this. My only feedback would be that somewhere to sit if the queue is long would be really welcome as I've noticed a lot of people queueing at banks tend to be on the older side who aren't comfortable with the newer remote deposit technology etc.”
“Really helpful, patient staff. They are especially nice when being shouted at by old women who don’t understand they don’t make social distancing rules and therefore cannot change nor take responsibility for the fact she had to wait outside! They are always willing to help and are always extremely nice!!”
Building Societies
Building Societies
Building Societies
Building Societies
Building Societies
Building Societies
Building Societies
“The location, layout and general warm feeling of the Byres Road branch is fantastic. The staff have always been friendly, courteous, knowledgeable helpful and never hesitated to help me.Thank you to all the staff who are doing an excellent job and I will continue to be a loyal customer with this branch.”