Building Supplies in Glasgow, Scotland

“Yesterday I visited the screwfix at parkhead. I was looking to buy a number of lines my electrician gave me to help out . Total novice I approached the counter and a very friendly lady asked if she could help . She took me over to one of the system and explained how to narrow range down etc and helped me pick what I required . She then served two tradesmen who had came in . The system was having a bit of difficulty or maybe it was me ? .She noticed came back over and helped then took me to the counter as the database is continuing to update at one point She offered to pick up 2 items from a branch in East kilbride to help me out as she stayed. Lose. Going beyond in the end I managed to get the order from parkhead store. As I looked at her badge .Karen was her name I noticed branch manager to be honest she is a total credit .outstanding customer service . I will get to pick up my remaining ordered items on Sunday. Please pass on my gratitude to Karen you are whats missing in a lot of places good customer service. Superb”

“Ordered shower wallboards at the end of April , delivered for free at a date to suit me in March. The quality of the product was exceptional & the customer service was excellent. Started our shower room mid April & realised that we would be 1 board short. Phoned Rearo & new board being delivered the next week, with no charge. Great , very friendly service. Thank you for a great experience”

“The only con I have is that we couldn't view the inventory because it was all behind the counter. This meant that you really have to know what you want and be able to describe it to the person behind the counter. My experience went very well.”

“Have had deliveries of building materials a couple of times now.Excellent service from Cheryl, Vicky and Lauren, professional and very friendly, nothing is too much trouble for them, they are a credit to your branch. Jimmy the driver who delivered to me was fantastic as well.”

“My husband was wanting a soft close, slot in toilet seat. He said the guy was very helpful and if it didn't fit, then he could return it. It fits perfectly, thanks. ?”

“Went in to purchase are couple of items to which i could not find one item from the catalogue. I asked the reception to which the girl was very helpful and managed to find the item for me to complete my purchase.”

“Had wonderful experience here today. Helped by two real gentlemen. Didn't make me feel silly on account of my lack of knowledge of timber. Jewson lucky to have these guys.”

“Staff are always really friendly and helpful, everyone seems happy, it creates a nice enviroment. Yeah its screwfix and your only in for 5 minutes picking stuff up but it makes a difference if people are happy! Also prices are really good!”

“Went here after waiting 20 minutes with no service at Jewsons and found the staff to be fantastic. I got the materials that I needed as well as some good advice for my building project. A nice man called Jason even loaded my car for me. Happy days ?”

“Had a plumbing emergency in an old house - came to Kinning Park to get the fitting but turns out it was no longer manufactured.Donna was very helpful in helping me finding the right fittings. The job is now complete and all is well. Thanks again.”

“Friendly staff as always- delivered my guttering order correctly & on time which B&Q did not do leading me to cancel the incomplete order & cancel the man employed to fit it - lost 2 weeks & probably now our holiday in Aug - Thanks B&Q”

“Went to Coatbridge store absolutely shocking service. Hillington branch what a difference. Young guy who served me was second to none. Asked me what I needed and then what it was for. He then gave me loads of advice and helped me choose a better option. Thank you so much ?”

“Fantastic service from the toolHire department. I’ve had the pleasure of dealing with Alan and Paul for almost a year now. Without a doubt the most helpful service from a tool hire department I have ever received. Absolute top guys and very professional. Would recommend to anyone needing heavy duty machinery !”