November 2023 by nidhi nidhi
10/10 service, it's to easy to order on the screen, but I went to an assistant as I had a discount code to use , never have trouble finding a seat , the food is always hot & fresh and the staff are very nice....
November 2023 by Cathy Mccann
Did a just eat order cost £27 2 burgers 2 meals 2 chips . Driver delivers one meal . Called Burger King explained told nothing we can do you need to contact just eat even although they process the meal and hand the driver the order . Appalling service now have 2 kids sharing one meal . Won?t use Burger King ever
October 2023 by ItzSkizzyK
Scott was lovely bringing our food out to the car park from drive thru. Pleasant young man can see him go in and out having a laugh with the rest if the drivers. Good was superb and service through the drive thru was fast and ordered up
October 2023 by Mark Carlin
Popped in here for some food after some shopping. It was really busy but the staff were excellent and queue went down quickly. I was surprised by how clean the place was. The food was really good. Had a big whopper and it was so juicy. I knocked my drink over and a staff member called Derek couldn't have been more helpful. Not only did he get me a replacement but he got down on his hands and knees and cleaned up my mess.
August 2023 by alan richardson
Weordered through the drive thru, we both had a whopper meal and the chilli heatwave chicken fries, food was spot on I'll definitely be back for the chilli heatwave chicken fries they were very addictive??. Service was absolutely fine we were asked to get a parking space and they will bring it out to us, it didn't take too long. Better than most burger kings I have been to.Wheelchair accessibility: Kerb is lowered to allow wheelchair access.
August 2023 by stoogs g
Fast food it isn't, place order at drive through and wait in car park till just eat and deliveroo drivers get served, tell staff how long you have waited in car park for a burger pointless,service and staff attitude unacceptable. Never again
August 2023 by gillian docherty
Took forever to get served because of sorting just eat/deliveroo orders, felt invisible. Finally got food after about 15 mins. Quite awkward listening to the manager getting delivery driver into trouble like a child cos he was late, could have been down more privately. Food was fine but not the best environment
July 2023 by Andrew Prentice
Okay, so I'll start by staying that for as long as I can remember I've loved a Whopper with cheese and bacon, but your East Kilbride branch are ruining them. I've been to this branch a few times over the last few months and felt they weren't up to scratch.During my visit earlier today, both my partner and I had the same thing and the buns were dry and crumbly, the filling was cold, the cheese was an unmelted slice, and there was very little sauce.I know these burgers are better than what I'm being presented with, and the East Kilbride branch drastically need to improve. If it's a training issue, then let's get some training done. If this is the best this branch can do then it's maybe no surprise that there are only a handful of patrons in the restaurant on a Saturday evening these days.I almost asked for the manager but didn't bother as I felt that I'd just be offered another burger or a refund, but for the sake of Burger King I just want them to get it right in the first place.Sadly, we probably won't be going back again. Burger King, I'm afraid you're loosing the fast food fight.
July 2023 by Ellie Geddes
Food was hot and fresh, the staff were lovely
July 2023 by Jamie Mccartney
I'm a frequent to this burgerking on my drive home but the other day I decided to use up some of my loyalty points that I've been saving up to get a meal. I couldn't get the app to work so I sought after assistance and was greeted by an employee named cammy. He was extremely helpful showing me how to navigate through the menus and I was able to use my loyalty points. I will definitely be coming again.
July 2023 by John C
Absolutely terrible, no other way to describe it.Ordered nearly £50 of food and everything arrived stone cold. The buns were stale and the pattys were so thin and dry that you could pop the lot of them in an envelope and still not need to pay extra postage.The chips were like cardboard and tasteless.Asked for a refund through JustEat and unsurprisingly got ripped off and denied it, even when all the food went straight to the bin.I'd rather have a microwaved Rustler Burger than the rotten 'burgers' they serve here.Staff are clueless as well. 2 drinks were incorrect and none of the sauces i paid for were in the bags.The restaurant manager should be embarrassed.
July 2023 by N McK
Do NOT order from here through Just Eat. I know its not BK's fault when Just Eat drivers lie and say they've delivered your food when they haven't and I know its not their fault that Just Eat are impossible to even contact when something goes wrong but its Burger Kings fault that the deliberately ignore the phone and actually have the audacity to pick up the phone and then hang up (which they did twice). So between Just Eat, the driver being a complete cu*t and Burger King - this incompetent bunch are all profiting from me being SCAMMED out of £26 and I'm furious.
June 2023 by Rusty
I couldn't recommend this place. Always prefer a BK over the alternatives but struggling to justify going here anymore. Service is abysmal. So slow. Place is full of just eat drivers. It's got quite a dirty and grubby feeling like staff don't keep on top of things. They no longer give you your cups to fill up your own drinks until after you get the food so you wait an eternity for the 'fast' food and then have to wait in line to get your drinks while the food gets colder, apparently they are too busy to give you the cups while you wait for 20 minutes for the food. I suggest trying somewhere else, it's not what it used to be.
June 2023 by Reiss Adams
Served quickly, really nice customer service yesterday at around 21:30. Food was great ??
June 2023 by Jonathan Tate
Couldn't run a bath!!! Un-interested and un-proffesional staff.. if you don't like the job or take a professional attitude THEN GET OUT !!!! Wonder what franchise owner must think if their staff are like this as won't get returning customers !!!!
