September 2019 by Paul Kelly
Staff extremely rude ..No customer service ..or worse no personality at all..
September 2019 by John Millar
Food and drinks are great but not enough staff on at lunch time so service is slow
August 2019 by Shari Wright
Good service. Disgusting toilet. Shocking and unecessary. Regular spot checks and clean would improve customer experience.
August 2019 by melissa campbell
Love Nero coffee and cakes but toilets in this one were needing a good clean. Put me off.
June 2019 by Stuart Little
A bit concerned that a meeting of about 12 people were upstairs listening to a talk about politics which included clips of tv programmes. Hardly a relaxing space for those customers seeking a quieter room than downstairs area. This was at St Enoch Square premises.
June 2019 by Kokotxas
Although in busy mall still has relaxed vibe. Seating comfortable. As nationwide chain, coffees and snack uniformly good. Nice to see cortados on menu. Pity no free WiFi, only BT.
May 2019 by Kareen Dallas
Love Nero coffee and their breadless sandwich is delicious. My favourite is crayfish and avocado.
March 2019 by keil harvey
At times very busy, and people leave coats on chairs preventing those in queue from finding seats.. Other coffee outlets have addressed this issue, so Costa will have to be more assertive in giving those purchasing coffee priority for seats... Staff however great and have style...
December 2018 by Peter Smith
A small busy venue in a shopping area. Queues can be slow when there are a number of to go customers. The staff are warm and friendly and competent in their tasks. All the usual things you would expect. A wide variety of different types of seating makes for comfort.
November 2018 by Lynne McPherson
Staff usually friendly enough. It's not very quick so may be a bit of a wait. Not as over priced as some coffee places but still not cheap.
August 2018 by Alan Wallace
A fairly large Caffe Nero at West End Retail Park on Crow Rd just off Dumbarton road and quite busy with an ordinary look outside and a modern, functional aspect inside. What can you say? All the large coffee retail chains are similar, selling hot and cold drinks, sandwiches and biscuits as staples. The coffee here is a little sharper than most but still refreshing. The service was as you would expect.
June 2018 by Irum Farrukh
Tasty and delicious food and drinks
January 2018 by Leah Dorman
Their muffins are my fav, coffee is fine too.
August 2017 by Sam Munro
Waited in a line of 5 customers all got served . Then girl finishes and turns away to talk to her collegue. Left me to wait till male was finished serving.
Lovely hot coffee though.
June 2017 by Jennifer Madden
Good coffee and a good selection of food and pastries to eat. I've been coming here to study for exams for about a year now, and they're very accommodating! Nice environment to revise in as long as you don't mind the general chatter and occasional child you find in a coffee shop. Always clean when I've attended, and staff are always very helpful! Can't say a bad word about the place.