February 2024 by Chris
Unprofessional and zero customer service!I have used cashconverters for over 150 purchases over the years but in recent times they have increasingly gone downhill. My most recent experience is the last straw and I wont be using them again.I purchased an item on their website (which they had also listed on ebay). I received the usual order confirmation and also noticed a while later that the ebay listing had ended (at the time i assumed they had ended the listing as it sold (to me) via their website.Several days later I received an email stating my order had been refunded (without any further explaination). I emailed them to ask what had happened and received no response from them.After looking more closely at their ebay listing it turns out that somebody else had pruchased the item via the ebay listing (an hour AFTER i had purchased the item on the cashconverters website) but rather than honouring my purchase, which was made first, they instead decided to sell the item to the ebay purchaser in order to protect their ebay seller reputaion.Totally unprofessional conduct, a flawed ecommerce system (if an item is sold via the website it should automatically be removed from sale on all other sites where it is listed) and not even the courtesyto apologise or offer an explaination.
December 2023 by Chris Shields
Took my ps5 in with 2 remotes, I got 2 hundred and bought it back after 2 months after getting them to hold onto it for another month for 48 pound but after the kids tried playing fifa we released only one remote was working, it was definitely working when I gave them it and am sure they checked this anyway, so now I need to spend another 50 quid to buy another remote.
July 2023 by Charlie Mcginley
Good service
June 2023 by Samuel Guist
Bought a super Apple watch, exactly as described and received it next day! Very please and will use again. Cheers, Sam
May 2023 by Kayed Al-Haddad
Great customer experience by Harry at Cash Converters, Glasgow (Renfield Street). Will definitely be back!
April 2023 by Kyle Allen
Went in looking for Wii equipment, the staff were super nice and helpful! Couldn?t have asked for a better service, will be back.
April 2023 by Adam Howes
Very pleased better than i expected as bought from there web shop ,& was pleased the item arrived very next day thankyou
March 2023 by Andrew Morrison
I brought a Patek Philippe Nautilus I inherited in here for a laugh just to see what they would say.The guy looked at it and someone else came over and they whispered back and forth for a bit then the guy wit the beard said, "We would only offer you £40 for it."Of course I laughed and walked out but my point had been proven.
February 2023 by Stevo mcG
Harry and his team are great. They always try to help out best they can.
July 2022 by Joanne Tait
Lovely helpful staff especially the Lebanese one :) ?
July 2022 by Andrew Laidlaw
At its new location slightly bigger store roughly.Only difference is musical instruments and where you Go to sell items to them is in the other half of the shop but either way store is well laid out.
June 2022 by Robert Shearer
Been Buying Products From Cash Converters For Years, From The Original Shop And The New One Which Is Just2 Doors Down And Bigger Premises.
March 2022 by Craig Fitzpatrick
Well I can't remember her name off hand but she changes her hair more times than anyone I know lol she's lovely and Harru the manager always goes that extra mile to help you. All the staff do really. Love this place it's always my number 1 go to ????????
February 2022 by John Keenan
Well I had my eye on two bass guitars I asked if I could either have a demo or try them myself before purchasing I was declined
July 2021 by DEMON TONGUE
Most staff are really friendly especially the lady that works there at the selling table, there's a couple of bad eggs back there who act like they think they're above you but at the end of the day that tells me more about them than it does me or anyone else they treat badly.
