October 2023 by John Russell
Good selection of outdoor clothing
May 2023 by Moffat Cabin
Excellent shopping experience today in the Callander CCW shop. Thanks especially to Roseann for helping me with my purchases. Rare to find such warm, friendly and helpful staff. I will certainly be back. 5 stars to Roseann!
April 2023 by Christopher Arcari
A truly dreadful customer experience. Could not return trainers, purchased in advance as a gift, within 2 weeks due to birth of child. When did return to store was told full refund would be processed no problem. A week and half later, with no shoes and no money return I had to follow up to discover refund was not being processed. Were seemingly happy to keep trainers and money and faced rude staff in the follow up. As a regular customer over a number of years, it?s very disappointing and won?t be shopping there again.
February 2023 by Mags Gaz
Lovely coats,hats etc..men and womenJumpers....skirts of excellent quality and much more
January 2023 by Darius Arabzadeh
Local outdoors clothing shop with a good selection of clothing.
December 2022 by Mari L
Excellent customer care, well-managed shop.
November 2022 by Claire Gracey
Just bought uggs online which I couldn't get anywhere else. Great service. Fast delivery will definitely use CCW again ?
September 2022 by Gordon Ross
Always good quality gear. Nice staff.
May 2022 by Lisa
First class service by the girls in the Byres Road shop! I bought a jacket in another branch on holiday a few months ago but unfortunately it was faulty. I didn't think there was anything I could do as I no longer had a receipt and it wasn't easy for me to get back to the original store but they took care of it all! I even got a new jacket delivered to my door just 2 days later after visiting the store and explaining the problem. Thank you so much!
January 2022 by DJW
Great shop, lovely staff and very dog friendly. They also stock a great range of brands
December 2021 by Jack Hettle
Very good range of clothing and excellent staff. Prices sometimes a bit high.
October 2021 by Anne-Marie Corbett
I visited today 28/09/21. After browsing I tried on a coat. I then tried on a different size. I tried on the first size again and then a different colour of the coat. The assistant was just lovely and patient. She could not do enough to help. This is what I experience any time I've visited. Well done! Thank you. ?
August 2021 by Roderick Mathison
Kind of ?tweedy? and trendy at the same time?
August 2021 by grant mosson
Worst customer service in the west end. Asked for proof for no mask even though advised was exempt. The women had insisted it was company policy and insisted I showed her exemption. Wasn?t aware company policy overruled everything else. Wouldn?t be back again, didn?t even say hello on entry. Wouldn?t reccomend to anyone .
July 2021 by Gary Houlton
Big shout out to Rachael at the CCW shop on Byres Rd. Her customer service was absolutely brilliant. Wanted a pair of shorts that were out of stock in the Byres Rd shop but were in stock in another store. She went out of her way to organise them being delivered for me and even called to give me the tracking number a day later. Don?t get customer service like this very often. Thank you Rachael!
