October 2023 by Abracadebra Events Planner
Lucy and Kate were most helpful. Lovely to serve. I bought a lovely cloak for me to wear to a Halloween party and for promoting my business. They have fab accessories.
September 2023 by EPB Glasgow
Yesterday, my mother went to the checkout with a tiara style head band. When she was at the checkout, the checkout lady took it off her saying it had no tag for scanning. The checkout lady then came back with another (which when my mum got home weirdly found it also had no tag) and said the price was 8 pounds, which my mum paid. During this process my mother had mentioned to her that this was a small gift for a baby's grave.When my mum got home and looked at it, it was the same type as she had chosen but was in poor condition, she could see that it had decorative parts missing and was stretched out. The one she originally took to the checkout was in perfect condition.My mum then returned it today and met another checkout lady who was very rude at the checkout. My mother said that the product was ' used' and the checkout lady replied that it did not look used to her. The checkout lady was making a big embarrassing scene as if my mother was a problem customer!My mother explained that she was disappointed that the item had been switched with what she originally had chosen and was upset as they knew the purpose my mum was buying the item for.Although the motive behind the sneaky switch is unknown, but what is worse is the unprofessional poor customer service when my mother tried to have it replaced. My mother nor any of her extended family, who have previously shopped at Claire's will shop here again!
July 2023 by Aileen Clark
Cheap and cheerful. Good selection. Pleasant staff
June 2023 by Natalie
We took our daughter to get her ears pierced last Saturday. The staff were great! Very friendly, explained everything that was going on and gave all the information on after care. One very happy little girl! Thank you!
May 2023 by Gary Shaw
Good place to take your daughter's for hair things ?
April 2023 by Leeanne Stevens
This shop is to concerned about pushing merchandise, with stands in the middle of the floor limiting access to those little girls that may be wheelchair user. My girl likes hair bands and toys as much as the next girl. However this shop is designed for those who can physically walk around all the stands/the stalls and the merchandise down the centre of the shop. A family came in with a double buggy who had to back out for us to leave. The lady that was on the checkout was alone which seemed a lot for her to deal with. The shop was clean, tidy and nice but far to cluttered if you or your child is a wheelchair user.
April 2023 by Krisha Shrestha
I went for my baby?a ear piercing and they only showed me expensive stud, the stud was very expensive and Iam not sure about what?s the quality of the diamond. After piercing I realised it?s not worth it for what i have paid. Totally disappointed.
February 2023 by Lesley Berry
Just had a spider bite cartilage piercing at Breahead.Your supervisor who served us was absolutely fantastic. She obviously likes people and couldn?t have been more helpful and friendly. A credit to your store. This was on 15/1/23 roughly one o?clock.
January 2023 by Glen Maney
Staff seemed more concerned with their mobile phones.
January 2023 by S A
Great service and great staff
January 2023 by Nelli Lebedeva
Very satisfied with the purchase.
August 2022 by Kimberley Frater
Great shop and great staff working at the breahead shop
July 2022 by Ann Young
This is a great shop for a browse.
July 2022 by Dave Findlay
Absolute rip off, staff competence and training invites potential negligence. I have raised an issue with trading standards. My daughter went here to get her ears pierced with my wife, the individual serving them only showed them expensive metals which are not hypoallergenic. No prices were given until asked for a few times. When my wife asked about surgical stainless steel she was advised that this was not a safe choice in spite of it being the recommended choice in the release they make you sign. They also include a bottle of what is essentially water retailing at over fifteen pounds without asking if you want it. Avoid at all costs and go to a professional piercing studio.
January 2022 by Kevin Ward
Even my 7 year old daughter couldn't find anything she liked in this shop