September 2023 by Katrina Pollock
Assistant was very caring & helpful with my grandson. Only downside us that the Kids dept wad upstairs.
August 2023 by Nelson Omar Barillas Calderon
Great experience to buy shoes, wide range and staff so helpful...!!
August 2023 by Pradeep D Prasad
Fast service.. friendly staff.. nice loafers and shoe products..
August 2023 by Yo Lo
Nice shoe shop with very friendly service.Nice selection of shoes.
August 2023 by Karen Mallinson
Member of staff extremely helpful and attentive
August 2023 by Saravanan K (saravinfotech)
Personalised Service and Outstanding Quality: A Memorable Visit to Clarks ScotlandDuring my visit to Clarks Store in Glasgow, I was thoroughly impressed by the interior of the store, particularly the pleasant and wonderful ambiance upstairs. The store associate Becca attended to us as soon as we entered, measuring the length and width of my daughter's foot (I wonder why most of the stores miss this basic checks) and inquiring about any pre-existing discomforts. I had come to buy a pair of shoes for my daughter as she will be starting her school soon, and Becca's attention to detail and personalised assistance made the experience all the more enjoyable. She was patient enough to bring different shoes for my daughter to try on, and wait until we were happy.We tried a shoe based on their assessment, I genuinely appreciated the courtesy, comfort, and care shown by Becca. The cost may be on the higher side, but I believe they are well worth it considering the outstanding quality and comfort offered. Clarks UK has left a lasting positive impression on me, and I look forward to returning for future footwear needs. The exceptional service provided by Becca is commendable, her patience, and the overall experience at Clarks have made it a top choice for our future purchases.
July 2023 by Rebecca Averill
Terrible experience in this store. The staff are clearly unbothered and reluctant to help. This stems from management, as having customer service experience myself I know what to expect going into a store. I have been a loyal customer for years to Clarks and will not be returning. The shoes have went downhill in quality and the management in this shop seem to make a tense environment for both staff and customers. You can find much better service from highstreet competitors close to this store. Avoid if you are looking for a pleasurable shopping experience. ?
June 2023 by sunwatcher
Staff helpful and patient. Goid quality shoes too.
January 2023 by Pink Flamingo
Not happy about the service I received in Argyle street store. Ordered some shoes online and had to take one back as one pair was tight compared to the other pair, both shoes had a noticeable different fit, one tight and one really lose. The sales assistant was speaking to me as if i?m stupid and kept saying that one shoe is bigger because it?s a display shoe but then also said that shoe colour is only available online, contradicting herself. If it?s only available online then why you saying its a display shoe, don?t just assume this. The shoe fit wasn?t down to that at all, it was defective. Since I ordered two shoes off the same style, one was fine the other pair wasn?t and she thought she knew better than the person who has tried the shoes on! Attitude was patronising and not nice. When she went to order the replacement eventually after trying to be-little, she said I need to pay more as the shoe price had increased lol, I was like are you having a laugh! I had to return the shoe due to a faulty fit and you?re telling me to pay the increase when it?s not my fault! If it wasn?t for the manager over hearing and sorting it out, it would have been irritating having to sort that out too. I think this sales assistant was called Morven, I would avoid this patronising person. Learn to listen to what the customer is saying. We?re not stupid people. I know when an item is defective, i?ve paid full price for something so why should I keep an defective item for someone who suffers with arthritis it?s a must that the shoes are a comfortable fit. Don?t try fool someone into keeping the uncomfortable pair and use a patronising be-little tone. Don?t do that to someone else, be kind and listen.
December 2022 by Miley Zhao
very nice staffs and fantastix shoes
November 2022 by Mohd Fuad Salleh
Went to buy a pair of shoes to attend my daughter's congregation at uni. Staff was very helpful in attending to my choice of shoes.
October 2022 by Misha Shklyar
Nice store. Good service
August 2022 by Isabella Gardner
Chaos. Truly chaos. Of course it is because of the time of year it is and the staff are so patient and accommodating however having been told for years and years that kids shoes HAVE to be Clarks I give up and will be going elsewhere. My elder doesn't like the styles and my younger who was measured by the staff had to change shoe size four times before I gave up and went with what she was already wearing. I don't expect they'll last because the size is definitely wrong. Again, staff fine, but I'm just "over" Clarks in general.
August 2022 by Jaspal Jassal
Great service ?. Staff extremely helpful and friendly. Didn't have the size we wanted in store but ordered it online for us. 10 out of 10.
July 2022 by shirley smith
Liked that I could go into shop as i prefer that to on line. Staff friendly
