July 2019 by Gary Mc
Friendly staff , very patient . Great customer service
June 2019 by Sam Smith
Such helpful and friendly staff! Agnes went above and beyond to help me out with my account switch. I'm pretty sure she is a superhero in disguise.
January 2019 by marion ferguson
Great bank - and the in branch customer service is the best I've ever experienced. Staff are friendly and go out their way to help - no matter what your query is. Very undertstanding of 'real life' money matters. I'd feel more than comfortable approaching them about any financial issue. Exactly what you need from your bank.
December 2018 by Frank Murray
I put a cheque on 5 dec for over £1700.00 from IRS ....i didnt have a paying in slip juat a bank envelope i was told paying in slip was not neccessary...i have called co op numerious times lost temper asked for supervisor. This was sent thru post office i was told post office gave to co op the followi ng monday my cheque cleared 1 dec ...what a shock totality unsat and very stressful comung onto christmas...never again cleared 17 dec
June 2018 by Julie Stewart
Great bank for business use. Only draw back is they have not got there own banking app yet for mobiles. Which would be very helpful as i seem to always have a problem logging in to my online account via mobile and dont always have access to a tablet. Considering moving bank in the near future because of this.
January 2018 by karen mack
always friendly staff willing to help with any queries fully recomend them
November 2017 by Edward McGahan
Hello, I think this bank is terrific, If you need any kind of assistance or enquiry they are always able to find an answer, quickly and efficiently.
I wish more banks were like this one,. Well done, Ed.[Canada]
August 2017 by Craig MacLean
as there are so few branches..maybe open this till 6pm. that would be really helpful to people that can't make it during lunch
May 2013 by Judith Mclay
Better than the other banks I have dealt with. Online banking is also much easier to use than others. My only criticism is there is only one branch in Glasgow and the paying money into Post office or Santander is complicated and confusing - can we please have more branches!