August 2023 by Peter Lambie
Having used this store for the last two years I have always found the staff to be pleasant and helpful. This morning my experience was the polar opposite. Whilst trying to use the self service checkout machines marked Cash/Card i scanned my first item then noticed a small hand written note saying card only. At this point I approached a staff member to ask for assistance and was told abruptly to wait. When the staff member came to my assistance he aggressively pointed to the card only sign and indicated I should not have used the machine. This was followed by him acting in a confrontational manner with zero intention of being helpful at all. Tried to call the store to complain but no answer and will be returning to speak to the manager.
December 2022 by Gregg Downs
Manager a shambles, no customer service at all. Very cheeky and aggressive when dealing with minor complaint. Obviously no staff training
August 2022 by Lake Como
Can?t rate this store any lower shambles ? Manager less than helpful, totally avoid this place will not be back head office will get email but nothing done
August 2022 by Kyle Willis
Thanks for being open so early on a Sunday but £1.45 for a tin of heinz beans is mental. Such high prices all over the store for the basic things.
July 2022 by Michelle Kruse
Great selection of products! Especially great for the plant-based crowd.
December 2021 by Sandy Kirkpatrick
Dreadful customer service, woman barking at me 3 times "card only" & pointing at empty terminals, 3 times I told her I know & was waiting to pay cash. This woman has an awful attitude and I would suggest intensive customer service retraining.
October 2021 by Steve
Under refurbishment so unfair to aim any criticism. However in my opinion the shop should be closed and work carried out 24-7 which will result in job completion quicker.
October 2021 by Steve Birnie
Under refurbishment so unfair to aim any criticism. However in my opinion the shop should be closed and work carried out 24-7 which will result in job completion quicker.
September 2021 by Will Moffat
Was a bit disappointed with short product ranges. No one following the Covid arrows in the aisles!!! However easy access and staff were helpful and pleasant
August 2021 by Teen Shreen
Just placed an order which was delivered in good time. However, the bread and pancakes I ordered (after 6pm) which were for tomorrow's breakfast are best before (date) tomorrow. Therefore, these items are of no use to me and will have to be disposed of.
August 2021 by Sean Ross
Find this to be one of the better supermarkets around. Although small they do offer a wide variety of produce at good quality. They also do a delivery service which can be at your house in 2 hours...like can't gribble with that.
August 2021 by Paul Kelly
My local supermarket, good selection but could do with some more variety. Stock usually very fresh as it's a busy shop & shelves get restocked through day. Shop also has Post Office in it which offers majority of services offered by Post Office.
August 2021 by Sam Worsley
The store is usually well stocked with a good range and a few nice offers, like the £5 frozen meal deal (6 items including some frozen vegetables, main and a dessert) and my experiences with all of the floor staff has always been polite.
August 2021 by Boris Baychev
Good location and easily accessible entrance. Lots of varieties of food, however expensive. A big downgrade for me is the staff. And I feel bad, because there are some really kind and helpful staff there but from the experiences I've had, there are some REALLY unfriendly staff, asking you to leave just because they think you aren't trying to buy anything or something as ridiculous as that. Overall I wouldn't really recommend to buy your groceries there or anything really, unless you either can't find it anywhere else or if it's discounted.
August 2021 by moroko8
How they get all the things you need into such a compact shop, I will never know. Capitalism at it's finest! Good for most things, but obviously not if you're putting together a complicated foreign dish from BBC Good Food etc
