June 2023 by Rosemary Mcfarlane
Handy food and drinks ok but toilets bad and not very hygenic ?
April 2023 by Anna Junge
Coffe is bad, everything else is ok
April 2023 by Dave Lee
Had another great Costa coffee. Staff(man with flat cap on) very nice and helpful. Will be here again.
February 2023 by Kenneth Pitt
Lovely coffee and friendly staff great service
January 2023 by Brian Douglas
Visited Royal Exchange Square Glasgow branch. Great selection of cakes and attractive seating area.
December 2022 by Frances Caldwell
Oh dear! We came into have a cuppa and a catch up as it was freezing outside. The temperature was -minus outside. Girl on the counter was very helpful and pleasant. We weren't long sat down when a male member of staff jammed open the doors. After a while my sister went over to close the door as she initially thought it had been left open by accident. She was told by the male member of staff that it was too stay open as he was bringing the chairs and tables in. The shop didn't close for 45 mins. He didn't bring the chairs in. He stacked all the chairs up outside before bringing them in, this task probably took him 15 minutes. So she asked again if the doors could be closed while he wasn't needing in and she was told " No the doors are staying open" there was a discussion back and forth but he made his stance clear. To hell with all the customers in the shop who were now putting on thier coats because they were becoming cold. She told him she felt he was being unreasonable. He did not care. He then made a customer who was sitting with her drink move the table and chair she was sat at, so he could create space for these chairs that he was now dragging in. There was no regards shown toward any customers and these task should have been completed when the shop was closed. Won't be back. Couldn't organise a picnic in Park.
November 2022 by jeanmP9357MH
Well staffed coffee shop....unfortunately no member of staff was taking responsibility for leading the team during our visit. Available tables had not been cleared, floors were dirty and food cabinets were in a state of disarray. When it came my turn to be served I requested that a member of staff arrange our table to be cleared and wiped. I expressed my concern in respect of the shops lack of cleanliness and poor standards. Evident during our visit that staff impressed as concentrating more on takeaway deliveries. Would not recommend
November 2022 by Stuggie
Quick service. Great option to get coffee and snack away from the bustling shopping area.
September 2022 by Justin Hypolite
Brilliant I like costa coffee, i saw the woman goth are wonderful very most hard worked i think hope her employed of the month ?
March 2022 by Cendrine Zisko
Originally entered the cafe at 16:30 yesterday, aware that it was closing at 18:00. I was intending on sitting in and the only table available table was dirty so took it upon myself to clean it. The 3 members of staff did not attempt to even help clear the table or even thank me for clearing it. It took over ten minutes to get served two hot chocolates and during this time I heard the staff discussing closing the store one hour early at 5pm (which was surprising as the store was busy), I assumed that as I had originally put my order at 16:30 and due to their delay I didn't get my drinks till 16:40 I would at least get to finish my drinks in store, however at 5pm exactly I was asked to leave the store.
February 2022 by Andrew Skinner
Great staff and very helpfully, and a great coffee too. Can?t remember the girls name who served me. May have had an English accent, anyway she was fantastic ??
December 2021 by Siobhan Lauder
Came in just for a cup of tea and a toastie. The gentleman behind the till was extremely polite and helpful. He offered to carry the tray of tea over to the table and was more than willing to provide any extra help. I'm afraid I didn't get his name so he can be praised directly.
November 2021 by Reem key
Staff are nice and welcoming. Place is clean. My tomatoes and mozzarella panini was good and so was my americano.
November 2021 by Bobby Cameron
Love Costa coffee, what more needs said alway kept clean and tidy. Staff are nice and helpful.
November 2021 by Kerstin Rosee
Nice, spacious café with views over George Square and Merchant City.Speedy service, friendly staff, clean toilets.I keep forgetting how big the medium latte are and fall for it every time, but my dirty almond chai was very nice and the lemon drizzle cake was delicious.You can't check in through the NHS Scotland app, but once you've checked in at any Costa, it's straightforward. Same for their WiFi.££
