July 2023 by Google user
Have to say the staff in silverburn are all great.I pop in regulary for a quick coffee always use this store \\u0026 was having a particularly bad day today \\u0026 just chatting with the staff here restored my faith in humanity.They genuinely show an interest in your conversation .Always remember you \\u0026 ask how you are doing with a smile(which in my job is priceless).The coffee is always amazing \\u0026 nothing is ever too much trouble for them.I hope head office know/appreciate what genuinely great staff they have working in silverburn..Well done to them all.If I could give more stars I would.
April 2023 by john Robertson
Excellent service friendly staff who show a high level of professionalism . They are a well oiled team, we were served by Robyn who epitomised the highest level of customer service. A credit to the costa coffee brand.
April 2023 by Chloe Bellini
Very popular could do with more seats but otherwise great service and produce as always.
March 2023 by David Brown
5 star service from Robyn , friendly , helpful and professional .\\nA credit to herself and Costa
February 2023 by Ronald Keir Meikle
Best place in braehead for a coffee and treats, unfortunately, shame there is no choice of low sugar or sugar free for diabetics please remedy this as soon as possible as there are a few diabetics.
February 2023 by Bill McCreath
Very busy and service was a bit on the slow side. If you like coffee get an extra shot in your Americano. Bit week otherwise.
February 2023 by Jonny Murphy
Always love a latte in hereThey do, however,'Costa' fortune
January 2023 by Mark Wood
Costa outlet in walkway of the shopping centre. Usual products available and usual standard (better than Starbucks). Can get busy with a fair wait to be served and there is limited seating.
January 2023 by stuart milligan
Excellent service at an extremely busy time of year. Manager well organised and friendly regarding table allocation. Will definitely use again.
January 2023 by John Brown
Friendly staff. Asked for hot coffee. And actually got hot coffee. Amazing ! Compared to some other coffee shops shops
January 2023 by Ann Goldie
I just think this is the best place to get great coffee and food and to have a catch up with friends
November 2022 by Aidan Duffy
Arrived 1726. Told takeaway only. At least half the tables blocked. Counted at least 4 staff. Refuseddlexibikity when asking to sit down...seriously?! Would you like sugar with that? Frankly, the staff tail is wagging the Costs dog. Closing to discuss the Christmas party one hour early. And the manager duesn' t arrive till six. Isn' t hybrid working just the best?! Never going fur a coffee ever again. Simply rubbish customer service ethos?! No
November 2022 by KTG skills PamG
Placed order and she forgot to put panini in oven and give us the cake we ordered and paid for. We had to ask for the food twice.
November 2022 by Sandra McKinley
Love costa coffee.very good service. And helpful staff.
October 2022 by Jim Berry
Met the wonderful Kimberley at Costa Coffee in Silverburn, Glasgow. She was so friendly and attentive during our visit. She is a great ambassador for the company. Coffee and cake hit the spot. Will be back for sure.