August 2019 by John Jcb
Atrocious staff. Buy online please came in on Sunday asked guy to set my phone up. Said he done it. But didn't. Couldn't get online as was registered under another name. Went in yesterday. A chubby redhead helped, offered to give free £10 top up and change number. Sitting on bus home text friends, new number but was same 1 as b4. No top up. Called store she answered and told me I'm a liar & never offered that. Then called me aggressive over phone cos we told her she was lying. Omg disgraceful attitude. Head office dealt with it appropriately
March 2019 by Z A QAZI
Excellent and well trained staff available to handle customers
December 2018 by Cat B
I had a problem with my note 8..and the assistant Ross was very friendly and knowledgeable..he got my phone fixed in 5 minutes. Well done, great service!
December 2018 by Imran Asif
This place is embarrassing and the staff treat you so aggressively and with disrespect. I was mis sold a product and was then told it was my fault and spoke to in an aggressive manner from a member called sally! Do not buy anything from EE or this store. You will be humiliated in front of other members of the public. Use o2 they treat you better than this place it is shambolic and don't know how the people who work in this store have a job here. Absolute no people skills and treat you with nothing but disrespect. Please please do not go into this store. Mark my words!
April 2018 by Chris McKenna
Couldn't get an EE signal in the shop. But got the Vodafone 3G.
December 2017 by David Roy
Great Staff & very friendly..
September 2017 by Tommy Butler
EE its one telecom shops dark dull inside you really need to ask about special deals have on simcards and phones. if you dont ask you dont get. if your checking out best deals always handy see whats offer.
August 2017 by Sharlotte Dickson
Was in on Sunday to buy a phone after I smashed my own phone the customer service was not the best the member of staff was was not very enthusiastic and was yawning her head of i bought the Samsung j3 2016 and was a good price when explaining to the assistant money was limited I was told i should go and get my old phone screen fixed no thanks when I can get a new phone as I had a iPhone would I go back to that shop probably not
July 2016 by Jemma Martin
Shocking customer service.
Would advise if you are thinking of going into this store for a new contract, go next door to Carphone Warehous were the customer service will be so much better and you will get a better deal.