December 2023 by Paul Mooney
Helen was very informative and friendly. Great
December 2023 by Joseph Robson
Excellent customer service and knowledgeable staff,highly recommended ?
November 2023 by Lorrayne Watson
Fab service received from Helen at the Silverburn Store very knowledgeable and went above and beyond.Thank you!
November 2023 by Margaret McQuaid
My husband bought me an eternity ring from Ernest jones for our 25th wedding anniversary, and unfortunately I lost a diamond from it 18 months later, I went to back to the store in Silverburn and Kyle who served us, was so professional and friendly put me at ease, he told there had been a flaw in my ring and replaced it with a new ring immediately. 5 star service from Kyle. I can't thank him enough x
November 2023 by Chris Cotton
I don?t feel 5 stars is enough, Anna went above and beyond in helping me find a specific watch I was looking for. The watch was posted the same day and arrived the next morning (Glasgow to Peterborough). I received multiple phone calls updating me on the progress of the order and shipping. By far the best shopping experience I?ve ever had. Will certainly use the Silverburn Ernest Jones store again for my next purchase.
October 2023 by Abby Doherty
I had the pleasure of being assisted by the amazing store manager Kyle this evening and I cannot express enough how amazing the service was! He totally enhanced my shopping experience and I was so impressed with all the team in the store who helped me with booking in and collecting my repair. 5 STARS!!!!!!
October 2023 by Ashley McLaughlin
Helen and Anna were fantastic with our buying experience today in store! So friendly and knowledgeable!
September 2023 by Lesley Goater
Spent this morning in Ernest Jones Silverburn with Jill.Exceptional service. Jill helped us, she phoned other stores to find what we wanted in time for our wedding next week . Really pleased with our experience in the clean, tidy and organised store this morning. Thank you Jill
September 2023 by Ivan Kokuti
I had a great experience visiting this store to purchase a gift for my wife.
August 2023 by Lesley Robertson
Fantastic customer service from Kyle at the Silverburn store. Kyle helped me with the redesign of my engagement ring and picking a new wedding ring, and I can't thank him enough. I'm delighted with my new rings and would highly recommend!!
July 2023 by Helen McMahon
Anna in silverburn gave us the best of attention and service
July 2023 by Samantha M
Just been in store and served by the wonderful Katie. 3 days before my wedding and last minute rushing about for best men and bride man gifts. Her service went above and beyond. Her help, kindness and genuine interest made me so at ease when I have been up to 90 with the run up to my wedding. She made me so chilled and happy and has no idea how grateful I am. She is a star!
July 2023 by pablo140970
Jill was brilliant. Organised a number of watches to be delivered to Silverburn store. Nothing was any trouble. Not an easy job dealing with some customers so well done to an engaged friendly staff in the store.
July 2023 by Jack Williamson
Came in to browse rings and spotted a couple nice bracelets as well. Anna the advisor took me through different options and sat me down to hear my thoughts and give me ideas. In the end I left with an item I was very happy with.
July 2023 by Tracey Tomlin
Anna was extremely helpful and was wearing the necklace that I ended up buying, because it looked so good on her!