October 2023 by donald welsh
Bruce the salesman was brilliant nothing was a problem he was there every. Step of the way let me know everything even phoned after I had the car to see if I was happy with it excellent dealership Bruce is a credit to the company
October 2023 by Louise Higgins
Fantastic Service. The salesman was Gary Brown. He went above and beyond to make sure I was happy with my purchase. Nothing was a problem for him. Would highly recommend this branch and this salesman.Thanks again Gary see you next time.
October 2023 by huriye özdemir
I bougth my first car in Glasgow in Evans Halshaw. Gary (Brown) kindly helped us so much. :) I am happy to buy it in here. I highly recommend, good services, good prices.
October 2023 by Graham Smillie
Took my Mum and Dad to purchases there new PumaThe salesman Gary Brown was very friendly , helpful and patient ! making the process very easy.Thanks Gary ,won't hesitate to return in the future.
October 2023 by Elaine Cavana
Great customer service from our salesman Gary when purchasing our new car. Very knowledgeable and a fast efficient service from Gary. Would highly recommend!
September 2023 by Lindsey Flood
Just got my car from Graeme. Really pleased with service from start to finish. Highly recommend if you?re looking for a new car to get in touch with Graeme.
September 2023 by rita coulter
Had an appointment to get our car valued at ford Cumbernauld road. At appointment the salesman said would hear within the hour. Two days later got an email saying we had 5 days left on valuation. I called the branch and receptionist said that the manager would call me back in half an hour. No return call and no valuation.still waiting on return call.Have bought from the garage before and had great service. But very poor this time went to we buy any car got instant valuation.
September 2023 by Wendy
Jacob was brilliant from start to finsh, he was very patient with me as i couldnt decide which car i wanted and he showed me quite a few. Absolutely amazing service by all staff. Very friendly and they all go above and beyond for you.
September 2023 by Laura
James has been brilliant throughout the whole process, really helpful and even in on his day off to give me car as it was only day I could make. Highly recommend him and Evans Halshaw ??
August 2023 by Amanda
We are absolutely delighted with our Ford Kuga! Jordan at Ford, Cumbernauld Road was very knowledgeable and helpful with no off-putting pushy salesman tactics. He had good communication and kept us informed throughout the full process. We are loving our new car and have recommended this branch to family and friends.
August 2023 by Emma Connell-Smith
James was very helpful and made the process of buying and exchanging smooth and simple. He was quick to answer all questions and reliable with communications. Definitely recommend.
August 2023 by Artemis Gia
Firstly the car I went ahead and reserved had been advertised for the wrong mileage ( for 11k when the car s actual mileage was 31k miles). The staff didn't realise this error when they obtained the car and showed it to me discussing the wrong mileage. They proceeded to seal a deal ( I reserved the car) and sent me the contract for said car which of course was overpriced for its actual characteristics and had the wrong information on it ( including only half of my 'foreign' first name even though i clearly spelt it ).I am glad I did notice the mistake myself ( by checking the photos I took during my visit, and also checking the MOT history online). I am also happy I didn't apply for a bank loan and noticed the issue beforehand. I then pointed this out to the branch who re priced the car for only 900pounds less which wasn't reflective of the market, sadly. One other issue was the approach from one or the sales assistants. He made a comment about my nationality before he got any of my actual details- only upon me handing him my EU driving license before the test drive. He asked whether I hold a UK passport. I replied that I don't to which he proceeded to say that things might be challenging for me to get accepted by a finance company. I asked why and he said they have recently tightened the rules around eu applicants and therefore only 1 or 2 UK companies would be happy to accept applications from eu applicants. Overall this was a generalisation based on other applicants' failed applications. I discussed this with an alternative agents at a different Ford branch ( from which I got my new car now) and he said that this is inaccurate info. Not only a generalisation but you could say making assumptions about one's failure to obtain a loan from a finance company based solely on their nationality could be called discrimination or even racism? Not sure but regardless, needless to say I wasn't happy about this. It was poor customer services. The way their error was handled ( think about potentially having gone ahead and signed the contract with the wrong info and price on it!) As well as the aftermath.. ( few phonecalls asking why I cancelled the deal. And if I would be interested in another car!).
July 2023 by sarah harris
Amazing service from James today in the sales team. Was patient and informative. Fabulous customer care and talked me through every step. Thank you James.
July 2023 by Aamanda Coleman
Bought our car from here today, the experience we had was second to none staff have been great from the get go on helping find our car, thank you again
July 2023 by Gayle Cummings
Gary was brilliant from start to finish made buying a first car for my daughter an easy and enjoyable experience. Thanks Gary we will be back for her 2nd car in a few years.
