March 2024 by Scottie Wippen
Useless and horrible. Avoid at all costs.
February 2024 by Minjie Wang
Even only I can give a zero star. Man was too busy on his phone.Don't even know how did he get the job. Went in on 21st February
February 2024 by Zunaid Rafique
Told me to ?just go?. I came to return an item through evri. No greetings nothing, watching loud movie on his phone. I packed and gave it to him and then he scanned and went back and sat started watching his movie. I asked him can you put little glue or staple the package. He was like ?No, just put it there and Leave? ~ exact words, with an arrogant face he made. Who does this guy think he is? Besides he didnt even tell me properly where to put, only said put it there (while his eyes were stuck on his phone). Then I just went and searched and figured it out. What a worthless shop. They need to learn how to behave and get some manners.
January 2024 by Jonathan McAuley
The employees don't even pretend to be interested in the customers. Their parcel machine also has a 50:50 chance of not working on any given day.
December 2023 by Lydia Liaskou Antoniou
Very poor service as a pick up store for Evri parcels. Got parcel delivered there, all parcels laying randomly on the floor, guy who works there doesn't even help finding your package or pays attention to what you're doing. My package was opened and shoes stolen from it. When i asked for help he said he doesn't care as they are just a pick up service so this is not their problem and I have to contact customer support. Terrible. Definitely avoid.
December 2023 by Daniel
The worst
November 2023 by Roadrunner
Evri parcels left on floor, told to help yourself, no sense checking of ID, parcel number or whether you're taking the right parcel. Literally dumped on the floor. Gyy behind counter just listens to his ipod
November 2023 by Paul (Mono1)
Went to pick up a parcel, boxes were piled down an aisle and I was told to rummage through it to find my package. Someone could quite nick your package.
August 2023 by Phyo Lay
I always used the shop to make a return. The old guy is so friendly and customer service is so good. Today, there is a new staff who is so rude. I tried to make a return but I can?t able to print the label out, so I looked at him. He didn?t care so I tried again many times and finally I asked him and he didn?t even stand up and saying ? I am telling you that printer is not working.? Normally if it is broken, they always put the note ?not working?. And he is just sitting down and answering another customer. I asked to come and take a look but he just sat there. IWTF! I was so angry and asked him that u know it is not working but u just sat there and watched it?. He said yes. And I asked him ? how long u working here? , he just showed up with fingers and I asked what is your name. He just mumbled smth and just talking to some new customers in their languages. So I just left. And i went to another shop and they said cuz it is packageless order, that?s y we can?t print it out and guide us another one. I was angry and disappointed. Hope you guys deal with that guy.
August 2023 by Lexa Craciun
Went in to drop a parcel. Only after it was scanned the man at the till told me that he was advised that it will take evri 5 days to pick up the parcels as there?s some cycling tournament in town (make sure you have backup then?!?!). I wanted to take it to another store it was told it was already scanned- aka the guy wanted to make his commission and couldn?t care less. Then have to spend 20min on the phone to evri to make sure they pick them up so my business is not affected. Oh yeah and I?m a paying customer.
July 2023 by Shirley Dougan
When I went to collect my parcel was told to look in the blue bin at the back of the shop there were parcels lying all over the floor with names and addresses clearly on show when I said I couldn't find it I was told to look on bottom shelf again parcels lying all over and no help whatsoever from staff member, will never use this shop again for anything very rude, unhelpful and don't think parcels in a blue bid and all over the floor is a safe way collect an item
July 2023 by Zina Laz
First of all they are extremely rude every single time. Second, I once had to return an item. Told me that they cannot print the sticker and I have to print it myself, so I went and printed an A4 page of the sticker. Went back, told me that I did it wrong and then printed the sticker themselves while they were mumbling with tons of attitude.
May 2023 by Afsaneh Saeidanezhad
It was my first time returning a parcel, and they were so rude and not helpful at all !!!I never had such awful experience
May 2023 by Hahed Bulush
Rude staff
February 2023 by Nat Prv
Absolutely useless ! I went there on Saturday morning to send a parcel with Evri (Hermes), printer out of order. Ok, that happens. The guy tells me to come back after 11am. I came back around 12, still out of order, I'm told to come back on Monday. I've waited until today, Wednesday and now the phone to scan isn't working !Plus, the employee is rude, not even a hello, and he was just shaking his head when I told him I need to send a parcel. I asked him why as the printer was on, he just showed me the phone and said "not working". Not even a complete sentence !Don't send your packages there, you will not be able to anyway.