March 2024 by fabricio tabachuk
That's what happens when you deal with legends !Fast deliveries, very nice communication and superb products, thank you guys so much !!
March 2024 by Erin Winter
The absolute worst customer service I?ve ever experienced. From looking at the poor reviews here I can see that they have a tendency to be cheeky, unprofessional and patronising in their responses, in what I can only imagine is an attempt to intimidate others from leaving any negative feedback. Telling paying customers to ?crack a smile? and ?try some yoga? when the irony is they seem to be the ones getting triggered and jumping on the defence as soon as they get any form of negative response. This negative review is in retaliation to the poor service I have received and comes from a place of real frustration going back and forwards with them for weeks and weeks and getting no resolution to my problem, even after getting in touch with consumer rights to ensure I am within my legal rights with my complaint (I am). While I acknowledge the vast amount of positive reviews it is clear that the negative ones all follow the same theme.. fat Buddha are less than helpful and downright rude when anything goes wrong and they take no responsibility for any issues with their items. Although I try to shop local and small when I can this experience has made me less inclined to do so as at least with bigger retailers you can be sure of decent customer service when something goes wrong. I?ll wait for a no doubt cheeky and unhelpful response to this now ?*EDIT - very misleading from fat Buddha as at the time of response to my review they had not replied to my email. Very interesting that a negative review gets a very prompt response when at times I have been waiting 2 weeks for any reply from them. The £50 hat I bought is faulty and fat Buddha have decided that it was my fault. According to consumer rights, unless fat Buddha are able to prove that it was me who caused the damage (it was not) then I am entitled to a full refund, exchange or repair. They are refusing to take any responsibility and have been unable to provide proof that this hat was damaged by me (because it wasn?t). Absolute crooksI?ve just checked the other 1 star reviews which previously had horrifically cheeky and rude responses from fat Buddha which have now been edited. Unbelievable and extremely misleading. What an awful awful company.
March 2024 by Brooke Morrow
My husband brought me back a fantastic sweatshirt from your store while he was visiting Glasgow! Can't wait to shop next time I am there!
February 2024 by Jason Lawless
I'm just starting out as a spray paint artist and I wasn't sure where I could get my paint from until I stumbled upon Fat Buddha Store, I ordered the crackle spray paint and the next day they arrived and wow this paint works really well. I will be getting my spray paint from here from now on! (Second order already placed by the way!)CheersJason
February 2024 by T Swifty
Ordered a Bellroy wallet, they dispatched on time . Quality of the wallet is beautiful. Leslie really helpful on the phone , will use again
February 2024 by Martyna Pierzynska
Get my backpack for great price and lovely personal touch at the delivery
February 2024 by Richard A Badalge
Impressive! Leslie was extremely accomodating throughout the entire communication process and had the items prepared the very moment after I made my purchase. Quite honestly, a pleasant experience overall. Brilliant transaction - truly ahead of the curve; from Glasgow to Singapore - they've arrived!
February 2024 by Matty N
Delivery as expected and items safely packaged. Generous returns policy (60 days, 28 for sale items). Can't fault them!
February 2024 by Brandon B
Quick delivery, well packaged. And the little treat inside was a lovely touch, helps that its was my favourite type of sweet as well. That's the difference you get when you shop with a small family owned business. That little bit of extra care. Definitely would recommend ??
February 2024 by Jane B
Quick delivery and great products
February 2024 by Ailsa Morrison
Fast delivery and great products
February 2024 by Igor Griffiths
Looking for a high street shaving supplies store, this store was recommended and exceeded expectations. Good range of handles, lotions and accessories but no blades at the moment as they apparently sold all their stock by mistake ?
February 2024 by Oli Molton
A cool wee shop with quality gear! Make yourself pop a bit more for the foot traffic guys! I walked past in blissful ignorance too many times before taking a slow enough stroll to notice.
February 2024 by Ross Chalmers
Great store with a wide selection of great brands. Great guys working there, always a first class service
January 2024 by Emer Stamp
I was looking for great marker pens and I found them! I ordered one day and received them the next and with a tasty bag of Haribo to boot, now that is customer service.
