December 2023 by sabbahdag
Came here to get few things as I was new in the city the staff helped me greatly and absolutely amazing. Would definitely visit again soon. Much appreciate the help guys ??
November 2023 by Shahid Khan
They have everything maybe need a bit more staff
September 2023 by Divas Srivastava
The Staff is super friendly. I got 3 pairs of sneakers and their collection was absolutely amazing. Totally Recommended.
May 2023 by Craig
Bought a pair of trainers from here & after a few wears they showed signs of bad Quality Control.Attempted to take back the shoes with them being burst & plainly obvious to anyone I was told that they weren?t refundable, having worked in footwear in my past it was absolute nonsense & was told that Footlocker are apparently very strict and the girl would have lost her job on the return.Anyway, took them back to the store in Glasgow fort and they were returned immediately.pretty sure the girl (Supervisor) just had a chip on her shoulder for whatever reason all for a return on a pair of shoes.Definitely won?t be back.
May 2023 by Margaret Donaldson
staff were welcoming and attentive. Fantastic variety of footwear, but prices can be quite expensive.
May 2023 by C33P33
Bought a pair of trainers from here & after a few wears they showed signs of bad Quality Control.Attempted to take back the shoes with them being burst & plainly obvious to anyone I was told that they weren?t refundable, having worked in footwear in my past it was absolute nonsense & was told that Footlocker are apparently very strict and the girl would have lost her job on the return.Anyway, took them back to the store in Glasgow fort and they were returned immediately.pretty sure the girl (Supervisor) just had a chip on her shoulder for whatever reason all for a return on a pair of shoes.Definitely won?t be back.
January 2022 by Jeanie Black
Staff friendly and helpful but was not able to get the item that I was looking for as it was not in stock, even in the other stores in Glasgow which puzzled the assistant as their was plenty stock in another city and the assistant was not able to order it as a request to the shop
January 2022 by D Scotland
Team member Angela. Attitude and customer service stinks.
January 2022 by Opact
Kicked me out because I didn't say hello to the employee at the door, said i was acting sussy????
July 2021 by Barry Watson
Walked in on a quiet COVID Sunday afternoon with only one other couple in store. Was told to apply hand sanitiser before coming in, good policy. Had a look for my desired purchase, which I couldn't see, so I asked the one of the two sanitary marshals manning the door if he knew about a certain trainer.No. Told him it's on the website. Still no, but try all the other trainer shops in town. Told him I had a voucher to use, shoes available online, voucher doesn't work online, asked if they could be ordered from another store. Answer was another list of stores I could try, again. I hadn't even exhausted my options yet, before he rudely went back to his conversation with his "colleague" about scheduling shifts and how he wasn't meant to be working this day or that day.I gave in with them, started looking at alternatives and reluctantly chose a replacement. Asked one of the remaining two colleagues by the till if I could try them in my size. Get chatting about the colour and style. Tell him about the ones I actually wanted. He was very helpful, asked to see a picture, tried to see if he could order in/stock transfer/availability elsewhere - - - lo and behold - - - "my system says they're in this shop, on a rack" . He goes to where my unhelpful friend(s) were stood, goes around them to a rack BY THE DOOR, holds up a shoe and says "These?".Right shoe, right size, a sale recovered from a probable walkout.Too busy discussing shifts and ignoring customers down the front to realise the product I'm asking for is being obscured from view by the two ignoramic lumps of meat of whom I'm asking the questions.In a climate where travel is limited, work is limited, custom and trade is limited... You'd think you'd do everything you could to help a customer asking for it, to get the sale, to drive the business, to pay the wage. Unreal. #1StarForSani #SaniForSanitisingOnly #SaniNaeSales
July 2021 by Nicola McConnell
On Friday 18th September between 4 & 5 pm was greeted by a very irate woman at the entrance which sterinly was told to join the queue. Turns out there was none of the sort and was a bunch of teenagers loitering around the entrance. Once they clarified there had no intentions of entering the store. Confronted by this lady again was told only 1 can enter the empty store which I would then have to leave my 10 year old daughter alone in the middle of city centre which is totally unacceptable considering the rise in child preditors and abductions, a child standing alone in a very intimidating city centre feeling in danger seperated from a parent is not what your store should be promoting. I obviously declined. This member of staff needs displinary actions for her pathetic attemt of a power trip.
July 2021 by Elizabeth Fisher
My experience was good as struggle o line shopping so result was ordered 2 products same but NP to change. Very good & was assisted by member of staff which made it clear & easy. Thanks to staff.
January 2021 by Aleksander Slomiany
Very good customer service from a guy called David
January 2021 by Ian Mooney
Its clean and staff were very helpful
September 2020 by Karlyn Hilling
Bought a pair of £135 trainers online from footlocker for my boyfriend & one of the bubbles burst on them, sent them an email online as these were still in great conditon. After 4 days of waiting on a reply I was told if I wanted am exchange I was to go to the store. After travelling all the way to this store the manager FABIO didn't even seem to even want to help and just gave me a blank stare , basically telling me it was my boyfriend's fault and he wasn't going to exchange them! Waste of time and money!