January 2024 by toni paterson
We came here to buy our wedding rings. Stef (manager) spent a bit of time with us helping us find out the perfect set. Excellent customer service. Stef was friendly, professional, welcoming and helpful during our visit.
January 2024 by Andrea Logan
Thanks for the great service Steph. I love my watch ?
December 2023 by Peter Hamilton
Purchased a diamond ring and the staff member (Steph) was very knowledgable about all of the options and products on offer. First class service. Thanks.
October 2023 by Zebensuí Martínez Brito
Nice people and great products.
September 2023 by Christian
We were today to buy our rings marriage, Lauren and Elena are fantastic and very helpful. We had a beautiful and nice experience.muchas gracias ??
August 2023 by MD Ultra
Excellent service .Happy to help with a smile .Server was named Stephanie.Spent time with discussing a smart watch . Got a necklace aswell .Went through all the items instructions and features . Prices were good . Service was great very happy with my experience . Thank you
August 2023 by J V
Pleasant store. However the heat was out of control. Definitely need better air con. The workers looked like they were gonna pass out. But Kaitlyn was so super that it made me forget about the heat. Fantastic employee!
August 2023 by Silver Wing
Excellent service .Happy to help with a smile .Server was named Stephanie.Spent time with discussing a smart watch . Got a necklace aswell .Went through all the items instructions and features . Prices were good . Service was great very happy with my experience . Thank you
June 2023 by Molly Kinnon
Had a fantastic experience with the sales associates here on May 27th. Friendly, knowledgable and kind! Helpful but not pushy. Could have used a little air con in there though as it was boiling with no windows.
June 2023 by caitlin_sharpe
Kaitlyn and i think it was alex were so lovely and helped me out massively finding my purchase as i didn?t see it out on the shop floor, lovely experience and they were so welcoming! only thing i?d comment on is there?s no air on in the shop there was fans put out because of how warm it was which was a bit disappointing.
May 2023 by alan findlay
Well, to cut a long story short, my sons new watch developed a fault. Sekonda got it back under guarantee but when it was returned it wasnt in any better condition. I took it back to the branch in buchanan galleries and dealt with Stephanie, after a bit of 'fixing' in store the watch still wasnt 100%. After the realisation it was more than likely a manufacturing fault, Stephanie exchanged the watch for a new one which from a customers point of view was top class service and took the stress and dissapointment away. So thankyou again, happy boy here.
May 2023 by Elaine Trotter
Popped into their store yesterday to ask about cleaning my rings. Very helpful and cleaned them for me and offered best ways to clean them. Excellent service and very friendly.
April 2023 by Kim christie
Steph was fantastic, excellent customer service, very cheerful & so helpful
April 2023 by Jen Daniels
My husband called ahead to get 2 watches in for me to choose from. Once they arrived we got a call straight away to let us know they had arrived. The next day we popped in and Steph delt with us. She could not have been nicer!! She made the whole experience so much more enjoyable and her bubbly personality was infectious. We left the store with a lovely 15th year anniversary gift and a smile on our faces.
March 2023 by Faris Aslam
Met a lady called steph a few days ago who works there. She Was very over the top and wasn?t very helpful at all. Kept trying to hard to try and sell me products and every time i had a question she just gave the same answer and never getting a proper response. Felt bad for the other staff there
