June 2022 by A T
Shame the customer service is so poor as this new store is lovely. The people on the tills are dour and unhelpful, not a good advert for H&M.
June 2022 by Holly
Really unimpressed at the new store. Costumers are expected to scan their own items and are not given the option to go to a till with a shop assistant. I do not go clothes shopping to have to go and scan my own items. I do not find this enjoyable. I feel this is a role of a store assistant and not the costumer.What really annoyed me was there was three store assistants lazily folding clothes at three tills while people struggled at the self service tills. Then when someone expected the store assistant to do their job and scan their items because they was paying with cash, the store assistant rolled their eyes at having to open the till. Will not be returning to this store.
June 2022 by james
customer service was terrible i asked about chinos she could not find any they did not have any the new store is now limited stock in store now advoid !!
May 2022 by Elizabeth Carey
Well laid out store! Quality clothing at affordable prices. Staff helpful and pleasant.
May 2022 by Conor Kerr
Go on their website and sign up as a member, takes 2 seconds. Look at your available vouchers and sometimes you'll get 10% off and other deals. You also get a copy of your receipt which is quite handy
April 2022 by David Wishart
It's a shop that sells clothes, which was handy, because I was looking to buy some clothes. Oh, and the staff are helpful too.
March 2022 by Dee Toner
The place I shop the most for my clothes ,high quality and great prices ,lovley clothing from gym wear sets casual and work clothes men's and kids clothing great aswell
March 2022 by Rod Escalante (Rod)
I shop online but due to size I need to exchange it. all the staff are friendly and it's easy to replace it. it's a little bit busy but I exchange the size with no problem.
March 2022 by Purbasha
The lady in the fitting room was very very rude. I had properly hanged all the clothes back into the respective hangers and handed it over to her and there were two dresses without hangers and she argued with me saying that it has never happened. I mean the dresses never had any hangers on them. Have you seen the clothes on sale? They are always lying around. It seemed weird and kinda humiliating that she would just accuse me of keeping two hangers of all the things :/ won?t be going back again. Please go to the city centre ones.
March 2022 by Linda Niven
Great, choice of clothes for all , whatever your style & age. Friendly girl on till(sorry didn't get her name) asked if I had app, (which I have had for ages) & explained I can use inshore too! Wow never knew that, thanks ?
March 2022 by Hasnaa Fo
When I was at the checkout the lady at the tell checked my items several times, than I paid for them, when I left h&m brehead as I was leaving,there was a noise at the front door like I didn't pay for something & than one lady of the staff come running to me & starting to check my bag again, didn't find nothing extra but it mademe look bad in front of others people, h&m should be more organised and stop embarrassing peoples ???? I ll not be using h&m brehead again ?
March 2022 by Pradeep
Very well laid out store. Easy to find whatever you are looking for whether your an adult or a child. Staff are at hand if you need any help.
February 2022 by Alan B
Store was quite busy, plenty of good items in the guys section all competitively priced. ?
January 2022 by Mariana Mr
When I was at the checkout the lady at the tell checked my items several times, than I paid for them, when I left h&m brehead as I was leaving,there was a noise at the front door like I didn't pay for something & than one lady of the staff come running to me & starting to check my bag again, didn't find nothing extra but it mademe look bad in front of others people, h&m should be more organised and stop embarrassing peoples ???? I ll not be using h&m brehead again ?
December 2021 by Glasgow Century
I shop online but due to size I need to exchange it. all the staff are friendly and it's easy to replace it. it's a little bit busy but I exchange the size with no problem.
