September 2023 by Zack Lauriston
My girlfriend and I bought the velvitiser a couple of days ago. The staff were so helpful and friendly when demonstrating the machine and explaining the offers. I love the hotel chocolate rage but it?s the staff who truly make you you feel welcomed. Thank you! ?
July 2023 by Carol engler
Lovely hot chocolate and beautiful selection of chocolate drinks and lattes. But needs extra seating area for customers to sit and relax as it part of the hot chocolate shop its space isn't enouch for customers to feel comfortable and have enouch room to relax it's to much of a tight space. Was very disappointed for a luxury company like hot chocolate it would be better as just a luxury chocolate shop. Not suited for coffe shop as well. But overall staff were polite and make you feel very wellcome and comfortable??? ?
July 2023 by Hassan Omar
Super cool
June 2023 by M4466OWclairep
I waited in a que for 10 mins to be served, a woman with two kids jumped in front of me, the guy working served them first. Twenty minutes if my lunch hour were used up, other members of staff never seen ed. I walked out and went to Greggs
February 2023 by H3718WThelenc
Came in here with my cousin prior to going out for lunch. We asked for extra hot lattes which when we got them were luke warm and had so much froth there was very little actual liquid in the cups. We had to drink them immediately otherwise they would have been completely cold. The staff need some training on how to make hot coffee. I wouldn't bother going again.
January 2023 by Simo Kettunen
Their pralines were superb. I regret not buying more. Also the hot chocolate was extraordinary.
January 2023 by Yixmoo
We got a slice of their Victoria sponge cake and the Ice Cream shake with Chocolate whipped cream; The drink was amazing, and we thoroughly enjoyed it ? although the Victoria sponge was a bit dry. They have a large array of chocolates and gift boxes. The price is a bit steep, but the concept and the shop itself made it worth checking out.
July 2022 by Google user
Best hot chocolate I have experienced so far. The coffees are nice if you're looking for something a lot sweeter and different to your usual order. I also am a big fan of the way the cafe section is layed out and since it's relatively small it feels pretty cosy. If you do decide to have the chocolate whipped cream on top of your coffee, make sure you drink/eat it before it melts or your drink might overflow!
July 2022 by Sandy Coward
The only thing that could make this place better, is if it really was a hotel. The chocolates are colorful and creative. The flavors are unique and a must try. I also bought the coffee beans and the coffee was fabulous. (Rocket and Cashmere)
June 2022 by Catriona Lowe
went to the comic con over the weekend, it was great, 10/10, really enjoyed the atmosphere, hopefully there'll be another one.
June 2022 by Roz Turnbull
amazing time at the comic con this weekend! The batmobile was epic, my daughter had such a blast meeting all the characters and great selection of geeky stalls ??????????
June 2022 by Alison Steven
The comic con this weekend has been fantastic!!! Great setting and environment for it too!
June 2022 by Emma Reid
Best hot chocolate I have experienced so far. The coffees are nice if you're looking for something a lot sweeter and different to your usual order. I also am a big fan of the way the cafe section is layed out and since it's relatively small it feels pretty cosy. If you do decide to have the chocolate whipped cream on top of your coffee, make sure you drink/eat it before it melts or your drink might overflow!
April 2022 by aaditya ayachit
Coffee and dark chocolate shakes ?
November 2021 by duomo2
We stopped off here for a break and some ice cream whilst shopping. I was quite surprised that the seating area is quite large and there is also a toilet. It is connected on the inside to the Prince's shapping centre.
