October 2020 by Terri Smith
I ordered an excercise bike and it was due to be delivered by Hermes on 28/3/20. It says delivered but not to my address and i cant get a hold of anyone in HOF. I have sent messages via social media \\u0026 email but no one is getting back to me
June 2019 by Charles Goldcrest
Not there anymore
May 2019 by glyn brownley
Jewel in the crown shopping experience. Please donâ??t let stores like this disappear
April 2019 by Beatrice Nicholas
Stuffy, too hot no aer conditioning. No service, looking for someone to serve you no chance. Every single visit I heard all excuses under the sun! The place needs total restructuring on all brands departments and rearranging.
September 2018 by Anthony Rajakani
Visited house of Fraser a month ago during the sale, fantastic collection of brands and lot of sale items. Right in the middle of. Glasgow high street with good train and bus connections
September 2018 by Andrew Price
Best shopping. Great prices. Excellent service.
September 2018 by Anthony Lawrence
Visited house of Fraser a month ago during the sale, fantastic collection of brands and lot of sale items. Right in the middle of. Glasgow high street with good train and bus connections
August 2018 by Angela Readman
Absolutely disgusted with the service.
Bought goods online, they have taken my money and then advised they had taken the decision to stop all deliveries and that a refund would be made in a couple days. This was back on the 16th August, just received my credit card statement and there is no refund, checked with the credit card company who have confirmed.
Tried to ring HOF and they are not accepting calls you can only email them and they will respond in approx 5 working days!
Disgraceful way to treat customers.
August 2018 by Dot Tritschler
Since Mike Ashley bought it over, I would never shop in House of Fraser. Subsequent to him buying House of Frasers over I was given an invalid gift card in exchange for a defective shirt. I also had my online order cancelled due to Mike Ashley having a dispute with his warehouse staff. Although I was told I would be contacted about a refund 2 days later, nearly 2 weeks later I have still not received a refund.
Mike Ashley, the billionaire owner of House of Frasers (and sports direct) has defrauded me (a pensioner) out of £108.95!
Do NOT shop in House of Frasers unless you want Mike Ashley- who has no morals whatsover- to rip you off!!
August 2018 by vinay prakash
Of the main shops which is center of attraction in Glasgow city center.
July 2018 by Suyog khandekar
Not worthy. Too much costly and prices are hiked unnecessarily.
September 2017 by Tasha k
Great store. A lot of big labels under the one roof.