July 2023 by Thom Alexander
Very helpful and friendly staff
January 2023 by Rafal Bednarek
Wery helpfull staff
August 2022 by Ab Bb
The best customer service I have ever seen in Jowsen branches always respect great price boys are very helpful David he?s the best person I have aver deal whit since I start using jowsen in my last 15 yearsI will Definitely recommend this branch for all friends and family thanks youRegards Ali MohamedEasy let Glasgow LtdThank you
June 2022 by Ian Boyle
A builders merchant with no roof tiles...genius. No doubt the usual platitudes will follow.
September 2021 by Barry Wilson
Had the displeasure of using this branch, would not recommend staff in the office are very rude and the level of customer service is terrible, original delivery date scheduled for 16th July to be told on the day via email would not be arriving until 19th July phoned the branch to be told delivery would definitely be that day, did not arrive full day wasted at customers site, called up on 3 seperate occasions spoke to 3 different staff members all who promised to call back to confirm if delivery would be 19th no one called back, revieved email stating delivery had been made that evening of 19th which it was not, phoned branch first thing on 20th July spoke to a very rude man who has no concept of customer services to be told if driver could not get into the customers street delivery would not be made, All information I had relayed to the branch department was not passed on to driver as this was done to make his job easier and safer. The street was not difficult to get access to for the vehicle driver was brilliant. DO NOT use this branch, complete let down the company will never be using this branch again. Rude on the phone. 3 days wasted on site with no materials being delivered and no courtesy call to advise of the delay.
July 2021 by Brenda Wilson
Had the displeasure of using this branch, would not recommend staff in the office are very rude and the level of customer service is terrible, original delivery date scheduled for 16th July to be told on the day via email would not be arriving until 19th July phoned the branch to be told delivery would definitely be that day, did not arrive full day wasted at customers site, called up on 3 seperate occasions spoke to 3 different staff members all who promised to call back to confirm if delivery would be 19th no one called back, revieved email stating delivery had been made that evening of 19th which it was not, phoned branch first thing on 20th July spoke to a very rude man who has no concept of customer services to be told if driver could not get into the customers street delivery would not be made, All information I had relayed to the branch department was not passed on to driver as this was done to make his job easier and safer. The street was not difficult to get access to for the vehicle driver was brilliant. DO NOT use this branch, complete let down the company will never be using this branch again. Rude on the phone. 3 days wasted on site with no materials being delivered and no courtesy call to advise of the delay.
July 2021 by Stephen Kelly
Just phoned to get prices for timber asked what size the 5x2 come in he told me 4.8 so was calculating it out in my head how many I need and within 5 seconds the person said is that all I said no sounded like he did not want to help at all
July 2021 by Terry Gallacher
Staff and service first class good value for money
September 2020 by andrew henderson
Terrible customer service from the branch manger. I understand with COVID-19 things have been difficult but after ordering 4.8m decking boards a week in advance, I was told two hours after they were supposed to arrive that they had oversold and I would not be receiving my order. Instead, the branch manger David, sent 3.6m boards with an extra 5 lengths to cover what was missing. With the frame already built this would not be enough to cover the what was needed and labours were increased. David then told me if i needed another couple of lengths he would sort it out. After phoning the branch to ask for two more boards, David ignored all 4 of my calls even after leaving multiple messages with the staff for him to contact me. Embarrassing for a branch manager to behave in this manor. I would recommend other Jewson branches but I suggest you avoid this one.
September 2020 by Linda Mcelveen
Excellent service, ordered my goods for collection and was able to pick them up within the hour.
May 2019 by Mohammad Haidar
definetly would not recommend this branch.
January 2019 by Simon ?Si Doc? Docherty
Big Paul is the main man ??
November 2018 by Iris McCormick
We went to price some items but they didn't have what we were looking for but nice store
October 2018 by B18C4 Racer
Good company, fast and efficient service very knowledgeable
October 2018 by Simon Docherty
Big Paul is the main man ð???
