November 2023 by Ju Vi
Very poor customer service. Tried to return faulty shoes I bought in the shop but they couldn?t bother dealing with it. Had to go through customer service and finally returned the item to the shop. I will not set foot again in that shop. The company should train staff on consumer rights and how to deal with customers!
November 2023 by Catherine Hendry
Favourite shoe shop. Glasgow used to be 'hoachin with shoe shops. Existing fails to impress
April 2023 by Anne Smith
Miserable Glasgow store staff, annoyed that I had taken back an item I?d ordered online as the paperwork had been done for the day. Would put me off going back in the future and buying online again.
January 2023 by Information
Great selection
October 2022 by June Kirkwood
Couldn't buy the mens trainers in the shop but the assistant was super helpful and ordered them on line for to be delivered to my home. Quick delivery, I received them on Friday. Wouldn't hesitate to go back to the shop in Buchanan Galleries, clean,bright and staff are very friendly and helpful. Thank you.
March 2022 by Archie Muir
Poor customer services
February 2022 by Andreea Anna
Great in store and online customer service! My parcel got delivered elsewhere by the Royal Mail and Jones Bootmaker were very helpful in assisting with this matter.Thank you!
August 2021 by Daniel Robertson
Brilliant store with friendly staff and a great selection of boots and shoes. They have a machine which sprays the shoes to help keep them in good condition which I?d definitely recommend!
August 2019 by Charlie McKay
My wife just loves this place got more shoes than she needs.
July 2019 by Stuart Winning
Not what they used to be. More a reflection of the market than policy.
June 2019 by adel soliman
Good shoes with reasonable price
May 2019 by Patricia Spence
Quality
August 2018 by Khloud Ghafouri
Comfy and lovely shoe shop.
Wait till sale start and get gd bargains
February 2018 by Joseph Jean Noel Jolicoeur
Loved it
December 2016 by Marie Maclean
What wonderful service from the staff. A really pleasant experience from such helpful ladies. So much nicer than the service we had in John Lewis ten minutes layer from the man in household who was anything but pleasant and definitely not helpful. Well done Jones Bootmaker.