January 2024 by Rory Monaghan
Part of the order was missing. Chips were soggy and tasted horrible. Got some of the missing order refunded at least. Avoid this KFC.
December 2023 by Paul Lindsay
Chicken cooked nice but place is filthy OK its got lots of footfall but that should enable them to employ more cleaners. Macdo seem to manage
December 2023 by John
Was waiting to order my food at KFC and I could see a young girl stacking the fridge when another female member of staff wearing glasses screamed at the girl to serve not asked but screamed at the girl and made the girl upset to much that she stated to cry while taking my order.I was not making any complaints about waiting until the girl had finished doing the job she was already doing so there was absolutely no need for the other member of staff wearing the glasses to scream at her work colleague absolutely no need at all.I expect the girl who screamed to be made to apologise to the other girl and for KFC or the franchise managers to make sure the girl in the glasses learned that under no circumstances should she think its ok to scream at another employee regardless of position in the company.
December 2023 by Hburtzu
Staff member started screaming at me for standing in front of the bin? ridiculous behaviour from an employee, there was no reason for it at all, i?d have happily moved for them if they spoke to me politely
December 2023 by olivia parker
i went to this kfc last monday and was and was very pleased to be served by Melvin, he reassured me that my food was on it?s way despite how busy it was and being at the front himself. Even when it was busy the staff on shift that night still made everyone feel welcomed :)
December 2023 by Daisy Langrana
Went here at around midnight.. the place was lively and vibrant with people'.. staff was welcoming and pleased to serve. However a lot of tables were left unattended and uncleared making it difficult to find a place to sit and eat.. maybe it's their way to discourage patrons from dinning in.. but it made the restaurant look shabby and unkempt..
December 2023 by B e
Don?t come to this specific branch! Vile Scottish girl cashier last night. Appalling service that has only gone downhill. Couldn?t do her job, super impolite and refused to help at all and completely ruined the experience eating here. Batter of chicken completely undercooked. They appeared hi on something or onit while on shift. Seriously, it?s unbelievable how this branch is worse than Burger King now. Whole restaurant is a dirty rubbish bin.Should?ve trusted my instincts and left while I could instead of regretting wasting my money here.
December 2023 by Kishan Gill
Never go to this KFC!!! I got my burger and the bun was completely squashed, the chicken in the burger was pink and my cookie was rock solid. I told the staff and they gave me another, but it completely ruined the experience as I regularly go to other branch?s. The store is also really dirty and untidy especially the toilets. If your going to go to KFC don?t go to this branch, go to a different one.
November 2023 by abby mclean
Ordered here many times and still yet to get an order that is right. None of the staff care, they?re rude, can?t make an order you ask for and can?t pick up the phone to anyone they should be shut down!
November 2023 by Twinsmum Twinsmum
Tables are dirty and need cleaning. I have to clean the table for me and my family to sit and eat. The chips ? are very salty. Very poor customer service ?. I would have read the reviews before visiting ?. It's not a good place to eat. Avoid at all costs. Waste of money.
November 2023 by Jake Murray
The KFC in Glasgow is a road across from the Glasgow Central Station and it's a two-storey restaurant with tables both downstairs and upstairs, the upstairs is only open at specific hours but it's always been clean and I've thought the food here was good. I know they've now upgraded the chips as it was often underseasoned but otherwise, the customer service here is good and it's fast and the chicken is always delightful.
November 2023 by Taylor Kat
Ordered at one of the self service kiosks, was waiting for a good while, and had to ask where my food was. It was sitting there but no one had decided to call my number despite the meal being ready. My chicken was completely pink the whole way through, a huge health risk. When I complained, I was told that it was fine and no one else had complained. Tried to say that it was "just the marination" but marination does not cause it to be pink to the bone, it was completely undercooked. I was only given a £1.99 refund when my whole meal was £4.99, and all bar the chips were completely inedible. Terrible service and food. When I returned later to ask about a key which I thought I had left there, staff were completely unhelpful and seemed to not understand what I was saying. Wouldn't ever go again.
October 2023 by Jamal Uddin
The customer service was shocking, staff was rude Chicken breast is to dry
October 2023 by Elise
Absolutely terrible service. Walked in after being in the torrential rain and me and my girlfriend went upstairs to sit while our companion stayed downstairs to collect our orders. As soon as we sat down an elderly woman cleaner questioned us on why we were there, what have we ordered and what is our order number. The number was 4 digits so we didn?t even remember. Interrogating two young girls while they are paying for service is a disgrace. Very rude. When the food arrived the portions were atrocious (see pics - supposed to be a large). We ordered two krushems, but they weren?t ?ready yet? apparantely, so instead of updating that on the ordering machines the worker who didn?t speak clear english decided to give us two medium pepsis (which cost less than the two krushems together). When asked why and if we could get a refund they apparently couldn?t change it because they had already poured it.(What a joke.) After going down again and speaking to another worker we asked for a refund and the other guy tried to be argumentative. We got the refund but it didn?t actually go into my bank account, so unsure about that. Place was filthy that old cleaner spent more time bitching than dusting.
October 2023 by Ellie Mo
Sour mash and I don?t think chicken is meant to be this colour may be wrong though ?
