Customer service that lacked any smiles or flexibility. Anne and Jan were especially unhelpful. Christine almost got pass marks.
I have visited the store in Glasgow in several occasions. I have been served by ladies who’s customer service was excellent. However today I was served by a young ladie you’s attitude was deplorable. She was very off hand when I did not understand what she was saying she rolled her eayes and look at her college who... read full comment
I was very disappointed with customer service..I wanted to discuss faulty Rug i had purchased ... Carol and Caroline who said contact Customer Service without discussing the product fault etc ..I feel very disappointed.I contacted area Manager who was extremely helpful..I think Carol and Caroline shoud remember they represent... read full comment