October 2023 by Imran Tahir
Ordered and paid for a light that never arrived, called the store trying to resolve the issue but they were no help whatsoever and weren?t willing to issue a refund, I had to go down the long route, and contacted my bank to recall the money, a lot of unwanted stress and time wasted, Light craft doesn?t have anything in store they just take payment and nothing arrives
September 2023 by Ronnie Edgar
Mediocre experience at best, good range of lights but follow up on delivery was very poor as it turned out that they couldn't guarantee 24 hour delivery (or even a delivery timeframe!) despite instore ads for this.
July 2023 by Pauline McGraw
I purchased from Litecraft Glasgow last month and again today. I am delighted with the products and value but most of all impressed with the customer care and attention from Ross and the other staff who were working today. They went above and beyond the call of duty to get us what we needed and we will be back!
June 2023 by Google user
I purchased from Litecraft Glasgow last month and again today. I am delighted with the products and value but most of all impressed with the customer care and attention from Ross and the other staff who were working today. They went above and beyond the call of duty to get us what we needed and we will be back!
April 2023 by F H
Unfortunate experience as purchased a light set that did not arrive. After 2 weeks of little contact only part of the items had arrived.Received full refund on my purchase but not the greatest service.
February 2023 by Peter Farmer
Very helpful staff. Really good knowledge and advice about our requirements.
October 2022 by stew milligna
Excellent service again from Litecraft Glasgow. Huge thanks to Anna and Michael for chasing up our order. Great personal service. Would not think of going anywhere else for our lighting needs. From Jacqui Milligan.
October 2022 by Graeme Oakes
Sooooo many styles of lighting!! Very hulpfull and knowledgeable staff. I will never do B&Q for lighting again!!!
August 2022 by William Fulton
Nice friendly staff, plenty of items to choose from.
July 2022 by Stuarty Boy
Brilliant premises for all your lighting needs from basic and budget pricing, all the way up to the most mind blowing and spectacular displays.Staff are friendly and very helpful with other recommendations and ideas.Will be back? again. Thank you ??
June 2022 by Valerie Campbell
Fantastic service from Christopher. He was incredibly helpful and knowledgeable when advising us about our choices. A very relaxed shopping experience which means we would happily return in the future.
March 2022 by HEATHER ROSS
EXTREMELY POOR CUSTOMER SERVICE.I bought several items including two exterior lanterns, the sales assistant advised the best bulbs for this appliance were two smart lamps at a cost of £28. Due to COVID restrictions I?ve only just had the electrical work completed, after fitting the lanterns & bulbs the electrician informed me that these bulbs were the incorrect ones for this fitting & were not fit for purpose. I tried to return the bulbs today, but the staff were most unpleasant & unhelpful, refusing to accept the return as the packaging had been opened, I wonder how they expect you to ascertain whether a bulb fits or not ? They also went on at length about me purchasing the items more than 5 months ago, actually it was less than 4 months, 12th November 2021 !
January 2022 by Brian McNally
Fantastic selection
Friendly, knowledgeable and helpful staff.
No quibble or hassle if you need to return anything - exactly what customer service is about.
First class!
September 2021 by Suzanne Farrell
Just to say I would like to Thank Anna for serving me and I now have my light up , I purchased the Newton BHS it was on sale and it did take a long time to assemble it looks fabulous. Great showroom and fantastic choice .. Suzanne farrell
September 2021 by linda cooney
Stunning lights, fantastic range something to suite everyone. So many to choose from.Michael was very helpful.
