October 2022 by George Mcnaught
I went in with a prescription to be dispensed,,approx 1640 and was told it wouldn't be ready till Saturday .Poor customer service, I needed my medicine , and not even a glanced look to see what was on it.If he had a look at the prescription he would have known these were an important part of my daily routine.All disabilitys are not visible,I went to another chemist about 2 mile away and they managed to give me it.A very poor show.
June 2022 by Catherine Mcvey
Leaving out hour long waits, or an hour or having to back the following day.There is little empathy towards customers.After waiting for my prescription I was told computers were out (it happens) I wasn't happy and got dictated to by shop assistant that she was stressed, in an abusive manner.The customer service is shocking, as far as the pharmacy service is concerned.Staff never look for solutions.They wouldn't even write out a label so I could take my antibiotics home, and asked me what it would be like if they wrote out all the labels they attitudes is self centered with no regard to the customer.
December 2021 by lillian WU
I spent 20 pounds taking a taxi here to get a vaccine. She told me they don?t have enough vaccine. Why don?t tell me before!? At least send me a message! Waste my money and waste my time!
November 2021 by elaine jamieson
Entered chemist at 5:20pm with staff member vacuuming front door entrance. (I had been warned beforehand that this place is shocking for waiting times)No-one at counter to collect prescription, when someone decided to serve me I was informed prescription would be available to collect following day, even though shop was empty!I was trying to urgently get my 90 year old mother started on antibiotics she had just been prescribed from doctor for a serious ITU.Left shop and went to Harmony Row pharmacy where the service was first class and received prescription under 10mins.I gave 1 star for service as there was no option for zero star.-
November 2021 by Louise Shillinglaw
absolute joke of a pharmacy my daughter was having a asthma attack and it was a emergency and they said one hour wait i said would it be possible to get it quicker she said the pharmacist will be on the phone for another half a hour i left and returned 2 mins later and the pharmacist was off the phone .. ??? why lie this was a emergency i will not go back to this incompetence pharmacy who lack a caring nature to help a 10 year old with a asthma attack
October 2021 by pat menzies
So sometimes you have to wait,maybe 20 people have been in handed over prescriptions before you. I don't expect them to drop everything to do mine,there must be a time per prescription as its maybe got to be checked before its issued if the items are in stock. Cut retail staff some slack, during the lockdown they where still there,while plenty sat at home.
September 2020 by Mhairi Parr
I had been prescribed antibiotics in the morning and went in to collect them around 10am on a Thursday.I was told by the staff there was no one to dispense at the moment, would I be okay waiting an hour? (Absolutely not, I went to the pharmacy around the corner.)Later that day, I was having an allergic reaction to the antibiotic, and the doctor told me to go get my prescription for steroids and some antihistamines as soon as possible from the pharmacy. I came to this pharmacy and was told they don't dispense in the last half hour of the day. What is the point in this place?
August 2019 by Sandra Mcgennity
Terrible chemist, so disorganised for a Lloyds chemist. Prescription are never ready on time, expect to wait 45mins even though you put it in the previous day
July 2019 by Carol Ferguson
Very slow service
June 2019 by Maxwell Allan
Terrible service my sister waited for 40 mins for her prescription all because pharnacy doesn't employ have a full time dedicated chemist. I would avoid this place like the plague expect long
May 2018 by Neil Fitchie
Every time I go in the wait is shocking. Walked in today, 6 staff , 1 customer and was told a minimum 30 mins. Never go to this chemist
September 2017 by Matthew Little
Friendly staff.
September 2017 by david hamilton
Local and friendly
May 2017 by Andrew Dodson
Very very busy
May 2017 by kasia wanska
Nice staff working there
