August 2023 by Mark Barnett
This pharmacy use to be good under bannermans as it use to be open till 9pm disgusting staff no help when you don't have your medication instead of saying we will order in its we haven't got it and hand the prescription back to you not good customer service rude rude rude would not recommend it bad service
July 2023 by Stuart Cullen
Attended the pharmacy at 14:57 on a Sunday. The closing time listed online and on the shop door is 15:00. I understand I was close to closing time, but the door was locked and when I eventually caught the attention of the young lady working inside, she gestured that she was already closed for the day and shook her head.I am very disappointed. Advertised opening and closing times ought to be honoured - denying someone their needed medicine because you want to cash up your till early is disgraceful.
May 2023 by Jean Dunn
Used to really like Lloyds used this chemist for 6 or 7 year staff used to be lovely and took time to get to know customers , even when I was given the wrong medication that I took for three days n ended up in bed ill for a week I excepted we?re all human and make mistakes but over the past year the service has went to the wall , always different staff that aren?t very nice and the waiting time is absolutely horrendous . Can we not just get regular staff that ate least smile and know what their doing please
April 2023 by C B
What can I say, barely deserve one star. Gp phoned prescription over in morning for antibiotic. Sharply told wasn't there, waited to see if driver had picked up paper version from surgery (although i knew it was phoned). Tried again in afternoon both gp & shop (over 70+ attempts to call shop but phone constantly busy). No option but to get dressed & go to shop. All assistants busy gabbing in back about non work matters. I asked why phone constantly busy, even called number while in shop to show assistant & showed my call log - in fact while I was waiting while they searched for my prescription, the phone was making the me-maw sound of phone off hook. Btw, I was only person in shop, no one ran off feet. Finally received prescription & when I asked why delay was told bar code was wrong? From morning interaction on phone to ignoring calls in afternoon I'd advise others to go elsewhere like 2 doors up to alternative pharmacy
January 2023 by Carol Ferguson
If I could give a minus I would. Put my prescription in was told it would be ready for Christmas eve, it wasn't!was told to come back 4 days later they still didn't have my inhaler for my copd absolute disgrace of a chemist.
December 2022 by James Shea
Just quite literally awful experience, I ordered online for some over counter medication and let's just saw 2 trips later wait time of over 1 hour in a pharmacy full of complaining customers and considerable.embarrassment I still don't have my order, it's literally on the counter behind you, put it in a bag and give me it please
December 2022 by Billy MacDonald
Terrible service don't use even if it life or death care more about getting money from you
August 2022 by Melissa Cairney
These guys are amazing. So helpful and friendly- especially Amy
June 2022 by Seán Paul Gaughan
Wouldn't prescribe a different brand of a digestive enzymes despite being the same ingredients leaving me unable to eat for a day. Totally uncaring.
June 2022 by Helen Carr
Really, really disorganised. Better training is clearly a must.
March 2022 by Annemarie Patterson
In agony with a dry socket after a tooth extraction and dental hospital phoned to say they had emailed a prescription to Lloyd's and it should be ready in around half an hour so left it 45 mins just to be sure it would be ready and it's closed at 3pm.I now have to wait till tomorrow afternoon when I finish work so a day wasted to hopefully being free of pain. Used to close at 9pm now it's 3pm.So disapointed
December 2021 by Ronnie
The only reason I didn?t rate this before was it was the only pharmacy open late within the catchment area. I?ve had more bad experiences with this place than good. The plus point was late opening, that?s gone now
September 2021 by Barbara Chierchia
Since they change the staff its not nice anymore to go over there.Staff never smile, rude and very slow.Couple of times they told me to come back the day after because they're too busy to make my prescriptionAll the time I go to Mackie's pharmacy the waiting time is 10 minutes max.So from now on I will use Mackie's pharmacy and avoid Lloyd's pharmacy in Cardonald.Teach the young staff to be more nice with the customers.
September 2020 by LH ME
A lot of new staff in training which is good to see after having a shortage for a while. Not always the quickest service but I?m okay with that as I would rather the time was taken to ensure my prescription is correct and safe. Excellent service with flu jabs this year. I will definitely return.
September 2020 by Colin Crabb
Have used them for years and had good service. However, I am now classed as at risk and have to stay home so phoned to ask for my prescription to be delivered as I can?t go out..... Was told that they are not taking on any new deliveries and existing ones are being contacted and asked to come in and collect as delivering is putting their drivers at risk!! So... What they are saying is that I in a high risk category and at real danger of catching this am to put myself at further risk rather than have their driver go out and do what he?s paid to do...... He is probably fit and healthy, not in a high risk category and can stay well clear if anyone he is delivering to but that?s not good enough...... It?s just as well the folk in the NHS don?t adopt the same attitude otherwise there would be no one to staff the hospitals......... Think I will be getting my prescriptions elsewhere going forward..........
