November 2023 by Ethan McGuire
Louise M in the Glasgow store was very well knowledges of all the products and used this to suggest specific items to what we were looking for. With explanation of how each product works and even the health benefits. She also was lovely and had warm presence about her. Great experience thanks to her !
November 2023 by Karthikesh Baskaran
This shop is a great vibe! Although I am not fond of cosmetics, the place had a vivid spectrum of colours displayed, that it was an eye candy. They let you try out most of the products. Staff were warmly welcoming and answered all the questions. If you are into soaps, you can try out their varied collections of colors and fragrances in them. For a second, the face masks section looked as if I was in a restaurant!They are more than happy to refund or replace your purchased products if you are not satisfied with it. And if you are unsure, but would like to experiment something new on your skin, don't hesitate to ask for samples. They are extremely generous and customer oriented. Great business model!
November 2023 by Heather
I had a consultation in store with Kendal today. She made me feel at ease right away and asked me about the kind of scents and products I like. She was extremely friendly and very knowledgeable about all the products as well as the history of Lush.The staff in the store are all very attentive, friendly and happy to give you advice if you need it.Fabulous service, and thanks again to Kendal! X
October 2023 by Rach Rach
If I could give Elyse 6 stars I would. Went into the Glasgow Buchanan St branch today just to browse. I asked Elyse if she had something for dry skin, maybe a bath oil. She asked me a few questions about my skin and if I had some time for a little consultation. I'm so glad I sat down with her! She went through a few different products and sampled them on my hands. Her knowledge of both the products and the company is incredible and as a long time Lush customer I really appreciated that.Ended buying 5 beautiful products that I can't wait to start using.Thanks Elyse, you're a credit to Lush!
September 2023 by Yousef Aljohani
I loved my experience today, one of the stuff member (Zainb) was so kind and patiently showed things around?answered all my questions with high professional skills ??A compliment from Lush after I finished my shopping which was so kind of them
September 2023 by Fang Fang
The store clerk is very enthusiastic and patient, and will also tell us whether there are any discounts on the products we purchase. The atmosphere in the store is very good, next to the art museum.
September 2023 by Stephanie
Had a great experience in here today. I asked for some help and Elyse recommended some great products. She even recommended some for my husband too. Anne who served us at the till was also lovely. Will be back!
September 2023 by Abigail howison
I love popping into Lush and treating myself to some pamper products. Elyse served me the last time I was in, and she was so thoughtful and recommended me the perfect products for the mood I was in. Can't wait to pop in again soon.
August 2023 by Jen logan
Had an amazing visit yesterday, came in just to have a nosey and discovered we could make our own cow bath bombs in store for £5 for charity. We got to keep our bathbombs and we were also given a tub of charity pot. Great experience and so friendly.
August 2023 by Sarah Archer
Came in today with my children, carol was so welcoming and showed my kids a demonstration of the bubble blower.. there so excited to try it at home tonight. She went above and beyond for us, I now have happy kids with all there new bath bombs!!
August 2023 by Leigh-Anne Sutherland
Had a fabulous time at my 12 yo daughter?s birthday party. A big thanks to Elyse and Megan who were wonderful with all of the girls, treating them all as individuals, playing their favourite music and listening to their likes and dislikes. Every girl had the best of time. As usual with Lush, products were top quality and the gift bags were great. It isn?t the cheapest option for a party but I definitely feel that I got great value for money. Would highly recommend.
July 2023 by Google user
I had the best experience at Lush today. I got served by Dominika who was amazing at getting products for me to try, and recommended products to help with sleep. She had so much knowledge, great to chat too, she really cheered me up. All the staff were lovely and welcoming. I came away with some nice products too. Highly recommend going to this store and asking for anything and the staff are great to help. Will be coming back.
July 2023 by Nicole Sheerin
I had the best experience at Lush today. I got served by Dominika who was amazing at getting products for me to try, and recommended products to help with sleep. She had so much knowledge, great to chat too, she really cheered me up. All the staff were lovely and welcoming. I came away with some nice products too. Highly recommend going to this store and asking for anything and the staff are great to help. Will be coming back.
July 2023 by Emily Reid
Big thank you to Elyse!! Was getting a gift for my friend who passed her first year of uni after some hard months worrying about it. She helped me create the perfect self care package tailored to her. Truly caring about the details and not only giving her personal recommendations but genuinely ones that would suit my friend best due to her hair/skin type.She was very knowledgeable about the products and was checking allergies and sensitivity?s before making any suggestions. She was explaining the details of the products and what parts helped do what. She was generous to give me a few samples of things that I personally was interested in which so so sweet! She was so kind, friendly and approachable and was the nicest and most helpful experiences I?ve had in a lush store.Thank you Elyse! ( The pins on her lanyard also made me feel way more comfortable speaking to her, truly an icon )
April 2023 by Naweed Zazai
Reasons for giving all stars.An excellent customer service by Elyse with a natural morning smiles and detailed explanation of each product enthusiastically.Approached the customer warmly.She was so confident, knowledgeable, patient.Loved the products & recommended every signal item for the each purpose.Given a gift as sample for hair definitely try it on.The customer service and products themselves give you the impression when you enter the store.The item item I have been given is really good quality and it helped in shining my hear really fine. I would recommend this Product. (Jasmine & Henna Hair Mask/Treatment). It is for the drier hair. Mine after shower feels drier and greyish.NaweedThank you Elyse.
