January 2024 by Annemarie Paton
This is my second time this week I have had my food cold and was utterly disappointed, I was treating my grand-daughter tonight and she couldn't even eat the food, a stray dog probably wouldn't have ate it.Took it back immediately not even offered a refund, was given another 2 burgers.i specifically asked if they were fresh I was told they were but again when I came home I wasn't happy with them.so this will be the last time me and my family will be eating out at castlemilk McDonald's.
January 2024 by DJ300
Everyone working in this shop today must be hungover from new years the food has never been this bad from this mcdonalds. the burger bun literally full burnt and hard. did not recive stuff we ordered aswell as straws/sauces that are suppose to come with the share nugget/cheese dippers boxs.
December 2023 by Haris Kashif
Try What the fudge the mikashake it is very nice then McDonald's mikashake.
December 2023 by Tom Davie
What do you have to do to get the dips you?ve ordered? 9/10 you don?t put any of the dips I?ve asked for on delivery. I?m sure you can agree your meal is ruined without dips. Please just stick in what I?ve asked for please!
December 2023 by Kev Docherty
Order wasn't delivered told to give it 5 minutes and phone back for phone to be blanked will niver use
December 2023 by Michelle Pollock
Can they please just start cooking the fries for the full amount of time ! They forever send out soggy half cooked mush ,mcdonalds do decent fries usually the 1 thing you can depend on,at the very least should manage that much !
December 2023 by Karen
Every delivery I get from here is wrong. Every single one! Food is either missing or totally different. Last order took an hour and a half to be delivered. Worst McDonald's ever! Avoid at all costs!
December 2023 by Anne Thom
Never had such a bad experience with McDonald's all food cold chips felt like ice, driver didn't have a hot bag so food should not be given out was scared to eat incase of food poisoning cannot believe how bad the service
December 2023 by GJT
Over an hour & a half for home delivery of a burger & chips is a disgrace. Chips stone cold burger built by a blind man. No knapkin, sauce or straw. Utter joke of a place.
November 2023 by Lisa Campos
Worst McDonald's, I've ever been to!Parking is full of strange men sitting in cars. Non of which are McDonald's clients....very strange feeling!!Medium milkshake - filled halfway?Chips - was a small/regular (for a medium meal)The staff took over 15 minutes to get my order ready! TWO MEALSOh, and the gentleman packing food into paper bags was touching, no rubbing his nose and face while putting drive through food in the bags...disgusting!!
October 2023 by Ian Hunter
The floor was a bit greasy as in slippy, apart from that nice food.
October 2023 by Margaret Mccreadie
This experience ok but not at our usual mcdonalds . Very busy table cluttered with tray and food from previous customer when food arrived chips cold and one coffee short.
September 2023 by Derek Robinson
Got wrong food, tried to call the restraint rung out eventually answered after 6th attempt, but they just picked up the phone, didn't speak to me and left it off the hook for 5 mins, I could hear the swearing between employees not even on hold. Then line went dead and line has been "busy". Shocking service and treatment off customers.No breakfast for this guy it seems
August 2023 by Lynda Knox
Wouldn't give them any stars thy can't even get an order right and thare place is full a young workers#avoid this all cost
August 2023 by James Mcphee
The food is good but phoning for a delivery is a different matter, the food arrives cold with very little sauce, this has happened a few times so I've stopped ordering from MacDonald.Parking: There is plenty of parking. wheelchair access is ok but parking lot is full of potholes.Wheelchair accessibility: Wheelchair access is ok once u get to front of MacDonald.but the parking lot is full of potholes and uneven road.paeking lot is not good for wheelchairs.
