July 2023 by Brian West
Queued for half an hour because I was withdrawing more than £500 cash.
March 2023 by AKRAM MUHSIN ALHARAZI
It really deserves all respect, a very, very wonderful branch that welcomes you with all respect
February 2023 by Jessie Clinch
Always really helpful and friendly staff. Regardless of how much is in your account you are made to feel like a partner at the bank rather than an inconvenience. The comfortable, welcoming interior also reflects this. My only feedback would be that somewhere to sit if the queue is long would be really welcome as I've noticed a lot of people queueing at banks tend to be on the older side who aren't comfortable with the newer remote deposit technology etc.
July 2022 by Up Do
Lovely looking branch, modern style shape.Facilities available for Internet banking and ATM machine inside and outside for withdrawal or deposit money/cheque.The number of people attending customers is less than old days, as most banks now encourage their customers to use Internet and app banking.
May 2022 by Mike Rudd
Expect your bank account to be frozen for no good reason then access to your funds blocked for well over a month. Suffice to say better try another bank that does not treat their customers like cash cows and held to ransom over some algorithm.
May 2022 by Tony Sbragia
ATM needs a good clean .
March 2022 by Toyin Made
Very polite staff
July 2021 by John Fender
Located in the city centre on Argyle Street, this branch is spacious and well laid out, with very helpful staff.
July 2021 by William Crag
I just realised its not on buchanan st now lol ? but in a more better place now great bank ?
January 2021 by M Nimer
Top class service.
January 2021 by Robert Sommerville
Disinterested staff that took ages to process paying in of 2 cheques. No eye contact or engagement at all. When the robotic "is there anything else I can help you with" was met by myself telling the member of staff that things like the wifi code were missing from notices about the free wifi. Staff rather curtly verbally gave me the code rather than apologise.
January 2020 by SAIRUS
Great Banking / financial services Experience Excellent reliable professional customer service .They also offer a great referral program where you can earn upto £200 with a friend/ Family member when they switch their main current account to nation wide .Good variety of current / saving account that will suite everyone.Their mobile app both iOS / Android is extremely user friendly that will keep you always in control of your banking experience in the most secure way .** Over all I would Highly recommend them *** all their current accounts supports Google Pay without any extra fees *
January 2020 by Maury
They claim they are proud to be different when they are just the same as other banjs, closing branches and centralising everything making queues longer, staff are impatient, rude and slow, computer systems even slower, not there best effort, customer service needs improving and the nationwide need to remember that they are owned by their customers and those customers might not stay if standards of service do not improve.
September 2019 by Stuart Campbell
My favourite building society
August 2019 by Mack
You wait forever to be served at the counters.