January 2024 by david cunningham
Great shop for a new phone for yourself or for someone else staff are really friendly and helping doesn't take to long to get the phone or tablet or watch
December 2023 by ZoltanoMoltano
Could be more help if it would have more then 2 assistant at times. The ones at the location were helpful but needed to wait quite long while the shop had only 2 customers. Otherwise clean and well organized but you can?t really check any phone as all of them locked to the desks. Same goes with smartwatches , where a try it if it fits would be beneficial to make any decision.
December 2023 by B Campbell
This shop is a very bad one the customer service is awful today I tried to switch up my phone and had a cheeky young woman with glasses being most unprofessional I won?t ever be back I won?t continue to use O2 and will be going to citizens advice only reason I left a 1 star is that?s the minimum you can leave this woman obviously needs customer service training
December 2023 by ciechano
Thank you Rawan for fast and great service. Nice To Meet Ya
October 2023 by Colin McMillan
Highly recommend this O2 store Fantastic helpful team, amazing customer service from 2 guys believe one was William, both bent over backwards to assist us today. Thank you very much.
September 2023 by William Watson
Very helpful staff
August 2023 by Kim MacAskill
Stood for ages in a queue only to be told that they couldnt do a switch up in store and haven't been able to do so all week due to being short staffed. Wouldn't be able to do so rest of the week or next week.Pretty poor from 02.
August 2023 by Katie Finnon
I never do these reviews so you know this is bad. I got a Samsung watch 5 at this store. I was told it would need to be a new account in order to get the device (think the rep wanted a sale which is fine) however he lied to me saying it would be very easy to transfer over to my phone account. I have since been told it's not possible so I can't see my usage/bills etc. Literally would have just bought the watch outright from this store if it couldn't be added to my account so they still would have received the sale. Lying to a customer who has been with o2 for 15 years+ is a bad move as I'll probably move elsewhere when the contracts are up.
August 2023 by Campbell
Visited with a few issues a family member had, luckily William assisted us. He was very patient, professional and is a credit to O2 ??
August 2023 by Mark Sinclair
Nice store staff friendly and really nice
August 2023 by John Graham
Great service agent was brilliant.
July 2023 by David Louden
I've been an O2 customer for years and I've always found the team in this store extremely professional, helpful and knowledgeable. Although I'm biased as O2 is my go to place for anything mobile, I will always recommend this store
May 2023 by Loretta Higgins
Went in after 6pm ,Connor served me almost straight away,he was very helpful listened to my needs,assisted with an upgrade and new SIM deal also ,he helped transfer data and saved me money ,which in the current climate is ideal!!His customer service was flawless ,pleasure dealing with the staff in the shop at the fort .I would not hesitate going there again .
April 2023 by David
If your looking the latest phone/tech then head on down to 02 Glasgow Fort.
March 2023 by Jock Haggis
Treated well this time and got what I was looking for fast with no drama,s
