November 2023 by Joanna Ebuwa
Simply fantastic service provided on every occasion. The staff are professional, knowledgeable and friendly. If they say they'll do something, they follow through. A vital part of the community and I can't thank them enough!
October 2023 by Muhammad Junaid Saeed
the girl with hijab,standing at the left til , is the most beautifull girl i have ever seen
December 2022 by Venk Man
We?ve been using Pollokshields Pharmacy for nearly 20 years, and for the last 4 of those, our son too. I?ve been getting a regular repeat prescription all that time and haven?t had any issues.The staff are ace; friendly, approachable, helpful and patient. Highly recommend!N. Grant
December 2022 by Samera Hussain
Been using this pharmacy for the last 20 years cannot fault the place. Excellent prescription collection service. The staff are all very friendly and the pharmacist is very knowledgeable. The pharmacist and his staff always go above and beyond to deliver a consistently great customer experience.
December 2022 by Ambreen azam
My family and myself have been with this pharmacy for 15years and cannot say a bad word ..they have come to the rescue on many an occasion and did over and beyond especially in the pandemic and now when it's so hard to get an appointment with my gp they have given me an excellent service and advice ..grateful to have them around
December 2022 by Areeb Anwar
Fantastic people and absolutely brilliant service. The best Pharmacists about. Forget the rest - Pollockshields Pharmacy is the place to be!!
November 2022 by raja khurshid
The girl with mask on counter is worst . All other staff are fine. Her behaviour is unacceptable , very rude.
June 2022 by Beverly McFarlane
As someone on long term medication, over the years I have used the services of different pharmacies and Pollokshields Pharmacy is definitely the best, most reliable and prompt in supplying my medication.The staff are friendly and helpful and I have confidence in them. They are always willing to go the extra mile. When I was in urgent need of my prescription, a member of staff even ran up the road in the pouring rain to deliver it as the delivery driver had finished for the day. They also ensure that I always have a particular brand of a drug since it is the only one that agrees with me.My 'Flu vaccination was a quick and efficient process.The shop is clean and bright and since the beginning of Covid-19, it has felt a very safe space.It is a pity really, that pharmacists and other community-based health professionals seem to have missed out on the accolades given to other NHS staff, yet they worked quietly on through the pandemic. We appreciate them all, so thank you Adill and staff.
June 2022 by Robyn Walsh
I went to pick up my prescription and asked for a seat while waiting as i am disabled and unable to stand.The staff where extremely unhelpful did not offer any seat from inside or offer to help or alternative suggestions at all. When i asked for help they became stand-off-ish rather than taking my issue on board.I was then told to stand outside or walk home and come back later. Which i explained because of my disability I am unable to do.They informed me because of a covid no waiting policy that I could not wait inside.They do not provide seating at all not even one chair outside for someone with access needs.I told them my only option was to either go outside and sit on the dirty street or sit inside on a small ledge. To have to explain this to medical professionals is absolutely ridiculous.To which they barked an unessasary and meaningless response ?we arnt telling you to sit on the street?I raised concerns about the pharmacy not providing seating or help to disabled or elderly clients like myself makes their premises inaccessible.They told me they wouldn?t help and those are the covid rules, exhibiting absolutely no concern for my complaint - even though every other pharmacy in the area has seating.When i asked again why they don?t have seating available for disabled people they told me? we would have to clean the seats too often?which gives an indication of the real reason they do not provide seating. Prioritising making their workload slightly smaller rather than providing basic access needs to disabled clients.They then told me to go outside and that the seating is not their problem and i should talk to my local councillor instead. Again, being extremely dismissive of my experience and concerns.This is an extremely ablest and unprofessional way to treat someone with access needs asking for help.It shows a complete lack of care for my well-being and extreme ignorance.Having access to a seat and not being forced to stand in pain should be a basic right. I should not have to fight for that right. Especially in a establishment dealing with people with medical issues. Even if it means wiping a seat down every now and then.I did in-fact visit and speak to my local councillor, Zen Ghani about this blatant ablism and horrendous experience.He has informed me he will be reading a letter I have written about this experience in the next council meeting and writing a letter to the pharmacy.In the future you should train your staff properly and not treat disabled people with such distain and utter lack of care for our wellbeing.Not providing seating for people with access needs purely because you have to do an extra job throughout the day is not good enough. Do your job, make your premises accessible and just treat someone asking for help with a little respect.
August 2021 by Z M
Been using this pharmacy for over 16 years. The staff always helps and provides good service. The new pharmacy at Maxwell Road is very tidy and clean. Definitely recommend.
June 2021 by Haroon Azam
Have been using Pollokshields Pharmacy for the last 15 years and as well as my family and have always found them to offer the absolute best service. The staff are both very kind and helpful and are always happy to offer advice where needed which has always been really appreciated. They take great pride in supporting all the community and really do care and that shows. They all really are unsung heros - can't praise them enough!
June 2021 by Mohammed Bukhsh
I have recently used this pharmacy for the first time very hygienic, amazing staff, great service and has all relevant covid measures in place to keep staff and customer safe.
March 2021 by Bushra Hussain
I recently used this pharmacy for the first time and I will definitely be coming back! The pharmacy is super clean and has a large variety of stock. The staff were quick and efficient with their service.You have definitely gained a new customer!
March 2021 by Zain Younas
I don?t usually leave reviews but this pharmacy offers service that is unmatched! The staff are highly knowledgeable and are always very efficient with collecting and making up mine and my families prescriptions, even offering to deliver our medication for free! The pharmacist is very professional and is always more than happy to help with advice. I could not recommend this pharmacy enough!
March 2021 by madiha ahmed
Been using this pharmacy for the past few years for both my parents prescriptions and they have exceeded expectations! The pharmacist and staff have always provided a friendly and professional service. would definitely recommend!
