March 2024 by Zoie Harper
Couldn't fault the staff and room at this hotel.Convenient location, very short walk to greggs outlet too which is a total bonus for a cheap lunch!Staff were so so helpful and friendly.Breakfast was great and room was clean, tidy and walm. Bed was comfortable too!Overall would totally recommend!
March 2024 by Ian Murray
Close to city centre, rooms as you expect from a premier inn.Visit Starkey?s bar about 1 minute walk good food and nice
March 2024 by Dominic Erm
Conference room booked and stayed for a meal afterwards. Still had to pay for parking in the hotel grounds, No drinks were in the room. Probably won't go back to this location.Food & drinks: Starters came out at different times and the quality was not the greatest. I've stayed in other Premier Inn locations around the UK and the food was much,much better.
February 2024 by David Brown
Great position, very walkable into city centre. Great car park too.
February 2024 by liam cole
Rooms: Nice easy to get to and just comfy
February 2024 by Stephen mccready
Great location we never eat in premier inn foods
February 2024 by P Mozza
Decent location for the city and a good breakfast.
February 2024 by Angela Waring
Great value and comfortable stay with my Husband while visiting our daughter who lives in student accommodation in the city.Excellent location outside of the LEZ, with reasonably priced chargeable parking (£6 per night per vehicle). Within easy walking distance of the Clyde Riverside, Glasgow Green and the city centre.The rooms are exceptionally comfortable though the hotel is located on a busy main road which for lighter sleepers could be a cause of irritation.While we didn't use it, the hotel has a licensed restaurant serving breakfast and dinner. The restaurant looked clean and inviting and would definitely consider using it on our next visit.
January 2024 by kevin logue
Rooms: Cold
January 2024 by Alice Howell
Lovely staff, very
December 2023 by Kayleigh Mooney
Me and my partner arrived at the Glasgow South Premier Inn in the Gorbals on the 21st September 2023. We went out for dinner and came back and after using the bathroom, we noticed the water in the toilet itself began to overflow and was not flushing correctly. We went downstairs to reception and were asked to go back upstairs and wait. A staff member came up 10 minutes later with a toilet brush and attempted to fix the blockage. As expected, this did not solve the problem and we were told we would need to wait until the next day for maintenance to sort it out and in the meantime to continue using the toilet brush ourselves. As guests, we do not expect to carry out situations the hotel itself is responsible for. We also made the staff member aware that this was not okay, we do not feel comfortable in the room without a working toilet, which is a necessity. I personally would not leave my own toilet like this in my own house and expect people to use it. We were told there were no available rooms to transfer to while the issue was being dealt with. The next morning we went out and were advised that the maintenance man has been in. We went upstairs to find the toilet still blocked and still met with no rooms were available. We finished our stay and the next day I contacted the management who apologised and advised that actually there would have been rooms available and unsure why we were told that. She advised to contact guest relations the following day as it was the weekend and she advised she put notes on the system to receive a full refund.I contacted guest relations the next day and explained the problem she advised that there were rooms available and we should of been transferred and I was absolutely disgusted by this because it was extremely unhygienic and disgusting, absolute neglect by the staff members. They said they could not find the managers note and could not get through to the hotel therefore will only refund half the payment and it will be in my bank in the next 15 working days. I phoned guest relations back and told them I was unhappy with this outcome and would like a refund. I had to explain the situation again to another member of staff. She again was very apologetic and be happy to offer a full refund. I paid £162 for the two nights and as two refund were put through, I was advised I would receive two separate payments of £81. I said I was happy with this and thanks for their help.I received the first payment in October but as the 15 working days passed for the second payment, I still have not received this. I have contracted guest relations multiple times. Worth pointing out everytime I am put through, it takes over 45 minutes to answer and I have to explain my situation everytime. When I phoned the first few times, I was advised that the refund request has been submitted and I should contact my bank. I contacted my bank who advised that no payments are pending. I phoned back and I was then told no refund request has been submitted and I was absolutely furious as I was told this off of 3 different members of staff. I was advised that it has been definitely put through now and I can expect the payment that week. I asked for reassurance. As expected, the payment did NOT come that week so I phoned back in absolute fury. I was met by a very arrogant team member, who kept interrupting me to the point I actually had to ask them to stop to allow me to speak. They then advised that they have put a request through and I asked for proof of this as at this point I did not believe them. He said he does not know when they can get back to me with it. Over a month I have been waiting to finally receive an email that advised they will ?try their best? to raise it with their payments team. The exact same response I got on the phone.Absolutely diabolical and I will be taking this higher until I get a response and refund from someone.
December 2023 by Komari Kario
Shopping
December 2023 by P Ali
Nice what you would expect of premier in,Nearby activities: Next to mosque and 300m away all food places and city centre. Prime location
December 2023 by Christos Ch
Decent hotel, in a convenient location.Room was ok but family room was small compared to other Premier Inn.We stayed 3 nights, the last day we requested a toilet paper from the reception, they said that they will bring one but they never did.Rooms: Family room was small compared to other Premier inn
November 2023 by Janet Mackillop
Had a lovely stay you need more staff etc clean and very comfortable beds a nice breakfast only 1 thing I notice 2 signs on outside of building new ones look dull and old also 1 sign on ground needs new sigange as old looking g comurfade etc and also I would buy all white netting g for windows as the ones are clean but faded now with age a d the sun etc can you look I to this thks
