July 2022 by E I
I was happy with my first purchase in past but on Monday the 26/4/22, I wanted to make a purchase and I wanted to return the item after I haven't been informed about it specifically. She said she cannot get the refund for the item unless there wasn't anything wrong with it and she said she could only purchase the item from the scrap value. After I showed her the policy of return from Ramsden, she became like''oh I have misunderstand" then I said "you do this trick to every person you know who' s not from UK" basically they try to trick people about the items that had been purchased and they don't want people to challenge their rights. It was disappointing and I would not be back that specific branch for that. Completely disgusting and I am also being called that I am being suspicious. Sorry but unacceptable ?
July 2022 by Branko Anicic
We fix the price and the end they increase price. NOT professional.
May 2022 by Engin Ileten
I was happy with my first purchase in past but on Monday the 26/4/22, I wanted to make a purchase and I wanted to return the item after I haven't been informed about it specifically. She said she cannot get the refund for the item unless there wasn't anything wrong with it and she said she could only purchase the item from the scrap value. After I showed her the policy of return from Ramsden, she became like''oh I have misunderstand" then I said "you do this trick to every person you know who' s not from UK" basically they try to trick people about the items that had been purchased and they don't want people to challenge their rights. It was disappointing and I would not be back that specific branch for that. Completely disgusting and I am also being called that I am being suspicious. Sorry but unacceptable ?
May 2022 by Engin I.
I was happy with my first purchase in past but on Monday the 26/4/22, I wanted to make a purchase and I wanted to return the item after I haven't been informed about it specifically. She said she cannot get the refund for the item unless there wasn't anything wrong with it and she said she could only purchase the item from the scrap value. After I showed her the policy of return from Ramsden, she became like''oh I have misunderstand" then I said "you do this trick to every person you know who' s not from UK" basically they try to trick people about the items that had been purchased and they don't want people to challenge their rights. It was disappointing and I would not be back that specific branch for that. Completely disgusting and I am also being called that I am being suspicious. Sorry but unacceptable ?
February 2022 by Anne Anderson
Staff are wonderful. Always cheerful always helpful and very understanding.
July 2021 by Mario Pisaneschi
Extremely poor customer service with what I can only describe as less than sub workers who think they are doing you a big favour. Do not deal with these cowboys if atall possible! Jumped up little girls with a severe chip on the shoulder complex. I was just told" I widdnae do you a favour anytime" complete unprofessionalism from an extremely sub standard staff who like to treat you like muck- do not deal with these people! The shop I'm referring to is on argyle Street under the bridge.
July 2021 by James Wilson
Excellent customer service from Lynne to help me source the jewellery size I was looking for.
January 2018 by Kirsty Lamont
Pleasent staff, good knowledge. Unfortunately they couldn't cash my cheque as it's a Sunday and they couldn't contact the issuer. The girls looked online for me to see where else I could try. The other places have outdated information and were surprised to be asked about cheque cashing. Will go back on a week day. Fantastic customer service.
July 2017 by Antoine .Sportiello
Change défavorable, à eviter
