August 2019 by Jacqui Mc Kechnie
Ridiculously lengthy queues at lunch time with one person working while others wandering around asking questions. Will definitely not be back to this branch . Management should be rethinking their way of working especially during busy periods.
July 2019 by Mr Smith
Unprofessional manner from some staff, weirdly caked in makeup like they were on a night out - instead of working in a bank, whom I entrust with my finances.
April 2019 by I'm Batman
Can be very good or very bad.
February 2019 by Humma wilson
Any time I go in with any issue they are never able to help. The girl treated my today was hufing and puffing like how I came up with this issue. And she was trying to argue. I got disappointed and end up going to Suchihall street branch as always and come out happy with my problem resolved.
August 2018 by Peter Rich
RBS is absolutely useless and disgusting.... I have for months been trying to get my own money out of a dormant rainbow savings account and have twice travelled overseas paying huge airfares to present myself in person to the bank to no avail. It is just one excuse after the next. I have countless times been told that everything is in order and that I would have my money in X amount of days only to get contacted later telling me they need this that and the next thing before they can process my request and give me my own money. I want this issue sorted NOW!! The fellow from RBS I have been speaking to has been very helpful but the processes of the actual bank and the dormant account team has been nothing but useless. I initially came in person to the bank in January and was told I would have my money by February and still at the end of August I am dealing with this issue
June 2018 by William Turner
Good branch of RBS where I can be left to get on with what I am doing, much better than the Sauchiehall Street branch which is the opposite. Can use the coin machines without 100 questions in here.
June 2018 by Johnny Groats
Get your dosh out quick before they close this branch too
October 2016 by William McMaster
Friendly helpful staff.
February 2016 by Finlay MacIntosh