April 2023 by Aadam
Unusual working hours. Only open a couple of hours during the day?
January 2023 by Ahed
Unusual working hours. Only open a couple of hours during the day?
October 2022 by Thomas Mcwhinnie
Friendly staff.Louise and Lorraine five star service.
September 2022 by Carol Armit
Just been into byres road branch. Young man on enquiry desk, very unhelpful, curt manner. Clearly not in mood to help.
August 2022 by James Belkevitz
Recently received exemplary service from two staff members, one in particular was Shokofeh Bidi. Highly recommend!
June 2022 by Ana Vercosa
I feel so lucky to have this branch near me at. The staff are super helpful and knowledgeable and able to help me efficiently. Branch is very well kept.
May 2022 by KS KPTK
Well kept and lovely staff. Bit of a queue but I found it very professional service despite hearing of problems.
December 2021 by Alison E
Long wait times. The girl, Louise, that I dealt with was difficult.
August 2021 by Lisa M
Thank you so much to Stewart who helped my daughter today... You were a star= helpful, patient and un-patronising
July 2021 by Mary McGuinness
Phoned the bank with a card problem. At 71yrs old I eventually navigated the process of entering security numbers to be put in a queue after being told a 3min wait. After 6mins I was cut off. Definitely not a people friendly process. I've been with RBS since 1975. Sadly a different place nowadays.
July 2021 by Suzanne Barltrop
Hi Popped into bank had to wait ages This is why banks ate closing At one time there was no one on my section helping 2 people in the queueWhy is this people stando g around or out back You charge us enough for services
March 2021 by Garry scullion
What good is 10 o'clock opening time just got to look at the huge que out side you bank before it opens to know that's not working! Open your eyes!!
June 2019 by David Gardiner
friendly neighbour hood bank
February 2019 by Cameron Welsh
This has been my branch for 3 plus years and I have never, ever had a good experience with the service here. They are unassuring and worryingly bad at their customer service skills.
November 2018 by Mrs Ryan
Good staff. Helped me on an issue I had for a while and kept me as a customer