October 2023 by Mury Pauvich
staff was rude and made me feel unwelcome
September 2022 by Syed Waqar Husaain
Royal by name not loyal by service. Do not use better use Starling, monzo or Barclay's. This Bank belongs to NatWest group which is a worse Bank in England as heard. Tried their this wing RBS which is by name its royal and by service and online system it is not loyal at all. Registered then all approved then no text or email or letter. On app just shows "We'll be in touch shortly with an update on your account." Not even say how long will it take. The branch can't help as usual they do not have updates from online and they even cannot open an account. In India they got customer service who ask for all.personal details to check your account status. Madness.stay away from this insecure broken system Bank. Grocery shops apps are better than this bank's app.
January 2022 by Steven Robertson
Worst branch ever, cash pay pay in machine not working, queue of 14 and one person serving, shocking service here, always not enough staff
December 2021 by Syed N Jaffri
Served quickly, pleasant staff
October 2021 by Mac Pearce
Much Better Than 'The Bank Of Scotland'. Friendly And Fast Service From All The Staff In This Branch. Any Issues They Tend To Sort Them Out Very Fast. Maybe 'Bank Of Scotland' Should Take A Leaf Out Of Their Book As That Bank Is Useless...
February 2018 by S Gordon
Great wee bank. Staff are very well informed and polite. Just a pity they can't do much about the bampots who use the carpark as a freebie and block customers themselves. Lot of new staff in the bank now but they seem to be good with customers. There's a big fella with glasses, crackin' sense of humour. Two older females are very polite as is the young Asian girl.
September 2017 by Tom Walker
Very helpful staff and free parking.
May 2017 by Jay Scott
Friendly staff, nice and quiet too due to the location.