December 2022 by Maureen Mason
Great bank staff cant do enough for you all helpful
November 2022 by ?????? ??????????
good place thanks
August 2021 by Robert Gilhooly
Had some cheques to put in bank. Looked for one open on Saturday. This one showed as being open but wasn?t. Thanks. An hour wasted.
July 2021 by Imran Sajid
I had to deposit a cheque!I have not deposited a cheque since early 2000s! So had no clue how it worked anymore. when I entered the bank wondering how I will manage the staff at the door asked me right away what I required and then not only he showed me how to do it, he actually did all the process for me!+ very helpful and friendly staff!+ street parking ?
July 2021 by CommandoSlippy
Was told I was getting a call back. Due to being stuck in with isolation and Covid. They completely did not adhere to this. So much for support. They also blocked my account due to fraud leaving me no way of getting food or shopping in as can?t order offline or go out to get it. Not happy with this at all.
September 2019 by daza daz
This is not a rbs went in and told me that it is a bank of scotland not rbs
September 2018 by Emma
Horrible, unhelpful staff. Have complained many times about this branch. Hate having to use them!
August 2018 by Peter Rich
RBS is absolutely useless and disgusting.... I have for months been trying to get my own money out of a dormant rainbow savings account and have twice travelled overseas paying huge airfares to present myself in person to the bank to no avail. It is just one excuse after the next. I have countless times been told that everything is in order and that I would have my money in X amount of days only to get contacted later telling me they need this that and the next thing before they can process my request and give me my own money. I want this issue sorted NOW!! The fellow from RBS I have been speaking to has been very helpful but the processes of the actual bank and the dormant account team has been nothing but useless. I initially came in person to the bank in January and was told I would have my money by February and still at the end of August I am dealing with this issue
July 2018 by Cam Hamilton
Helpful, friendly staff. If only RBS weren't closing branches....
Not everything can be done online.
May 2018 by James Park
Not effective. May be set up for self service. Still gets queues . Staff have one speed.
September 2017 by Mike Harvey
Service very friendly and helpful. Horrible design of bank though
September 2017 by Janice White
It alright
April 2017 by Mike Harvey
Service very friendly and helpful. Horrible design of bank though
January 2017 by Stephanie Murray
This bank lets anyone help themselves to your money, staff not helpfull at all, bank elsewhere
