January 2024 by Karen Grahame
Excellent friendly service from the staff at this branch today and every previous visit I?ve made. Even if they don?t have exactly what I?m looking for they are very helpful with alternative solutions.
January 2024 by Gul C
If I could give no stars I would. Two of the most tedious women I?ve ever come across Angela and the one with with tattood eyebrows I didn?t catch her name. So horrible, I wanted to print things and they were both being so unhelpful and talking to me as if I was a donkey. Everything I asked they were getting so angry at me as if I was a burden. I couldn?t handle it anymore so I had to leave. I wish no one would feel how I felt. If u want to go to a Rymans avoid this one on Byres road.
November 2023 by Allan Silver
The staff were very helpful of what I wanted
November 2023 by Cliff Miller
Good shop with a big selection of writing materials, helpful staff.
November 2023 by Charlie Booth
expensive and staff quite rude and seem unknowledgeable and unhelpful
October 2023 by Khyle Burns
Rating on behalf of my parents. They went into the shop on Wednesday the 18th of October and a lovely girl helped them find exactly what they were after. Staff very very helpful and accommodating - can?t praise highly enough for their help!
October 2023 by Don Brown
I was in on Thursday the 12th of October. The two ladies were extremely helpful and patient, they went above and beyond to help sending my package to China when I had a small issue. Thank you very much :).
October 2023 by Isa Bonachera
Overpriced and rudest staff ever. I went to this Ryman this morning. When I entered the completely empty store, the staff looked at me like I was breaking into a private residence, no hello, no nothing, just this look: ?????. When I asked for a file folder to put documents in, the woman working there made this face again ????? and after a long pause she told me that they didn't have them. One would imagine that file folders are one of the key items that a stationary store would offer, but this lady was utterly puzzled by the concept of file folders. When I explained what I meant when I asked for a "file folder" (a.k.a. a sheet of heavy paper stock folded in half that is used to keep paper documents), the lady made this face again ????? and continued to be confused. During this long pause, I had plenty of time to look around and discover that the file folders were right in front of her. When I pointed out that the file folders were right there, she said that those were not folders, because they are meant to be stored in a cabinet (????). When I paid the whopping amount of £8.99 for one file folder and a small pack of paper clips, I said "thank you" and the lady grunted at me. I said "thank you" again in case she didn't hear me, and she grunted at me again. Now it was me who was left making this face ?????. I think that grunting at customers might not be good customer service, and maybe this staff would benefit from some training to recognise file folders.
August 2023 by Christopher Barbour
Excellent service the girls are knowledgeable friendly and helpful ?
August 2023 by Aileen Watson
Cheery staff, always helpful and had what I wanted
July 2023 by Fred Greig
Visited this branch at 12:30 on Friday 21st July, looking to make some photocopies of a CV.The shop was empty bar one other customer who was being served at the counter.Given that there were two available members of staff standing either side of the advisor serving the other customer, it really stood out that neither of them made any effort to make me feel welcomed as a customer, to say hello, or ask if I?d like some help, despite making eye contact and heading to the counter for help. I understand from my own experience in customer facing jobs that there are times where you?re busy - in this case, the other two shop assistants were simply standing there, and made no effort to say hi or ask if I needed help.A terrible atmosphere - unwelcoming, unfriendly, and uninterested.When I asked about a particular service, the advisor was to the point, reciprocated none of the friendliness and humour I was attempting to break the very weird tension with.I?ll stick with locally owned business in future where they care about your custom, and would point anyone in the area to try the Copy and Print Shop, located off Bank street. The ten minute walk from here is more than worth it for a service which is 100 times less frosty and unfriendly than in here.The negative reviews posted by others suggest this isn?t a one off experience for people.
July 2023 by bonnie gilmour
Popped in today , greeted by 3 lovely blondes ! Couldn?t be more helpful!and Clyde my wee schnauzer had a great time ? 3 biscuits.. he?ll be back ! Thank you ladies !
July 2023 by Jonathan Ridge
Brilliant and helpful service and very friendly and polite employees. Great stock range too
July 2023 by Lee J Toby Music
Absolutely fantastic service. Friendly, knowledgeable and I left with exactly what I needed. Thanks
June 2023 by Neelam Bakshi
Good selection of stationery. Good value and a well known brand. Give yourself time to browse.
