October 2023 by lionie cassidy
the guy helping me was sweet and got me exactly what was needed, and gave me suggestions on the shoes i should get, sadly don?t remember his name but he was great ?
August 2023 by Alison Brown
Very helpful and friendly staff willing to go that bit extra. Will definitely be back here.
July 2023 by Lisa Barnes
After having poor service from JD across the road it was a breath of fresh air to come into this store. Staff were friendly, most helpful so not only i bought a pair of shoes dearer than what i was intending to pay, my sister did aswell as we couldnt believe how nice staff were, they couldnt do enough well done guys!
May 2023 by Flora Gosling
My stay wasn't long so I didn't get a chance to have a full experience, but the layout seems fine. The customer service left a lot to be desired though. I went in asking if they had a particular size with memory foam soles, which they didn't but that isn't a problem. But the customer service assistant gave me information I know is wrong, that Sketchers do not do wide fit sizes. It would not have taken long to find out if they had wide fit in stock, or to apologise that they don't sell them here, but she just shrugged and said the brand don't do them. It was a very quiet day so it's not like busy-ness can be an excuse either.Overall I would go somewhere else for a better chance at getting the correct information and caring customer service.
April 2023 by Zoë Kostick
Abbie was such amazing help, I couldn?t believe it was only her second day. I managed to get the exact shoes I wanted and she was just super quick, professional and friendly!
April 2023 by Ben
Thank you Rachel for the fantastic service!
January 2023 by Christopher Marshall
Staff lovely and helpful.Store freezing.
December 2022 by Arthur Gibson
Was assisted by Eve who was fantastic. Helped my wife try on several shoes and nothing was too much hassle. Choice was great prices good and service we received was fantastic so would recommend this branch.Additionally we were referred by another branch in buchanan galleries so it's not a one off seems like schuch know customer service.
August 2022 by Beth Wood
Me and my boyfriend went in today while on a visit to the city, when we asked if a pair of shoes were in his size (which there wasn?t- obviously this isn?t anyones fault!). As we were leaving, a sales assistant laughed was laughing about us to a coworker and left us feeling uncomfortable.
August 2022 by Jason Silvester
Staff very friendly & helpful. Picked up 2 pairs of shoes as was undecided?
July 2022 by SYED ARBAB
Thanks Corrie, You were great help. Even though you robbed me with those shoes ? cheers, it was worth it.
June 2022 by Joanne kemal Borji
Came to the store today to exchange shoes bought online the manager of the shop I must say is the best at customer service what a guy thank you for your customer service I ended up getting doc martens which I will love keep up the great work you are a credit to the store and staff x
June 2022 by Luke Maguire
Came here with my partner to buy new converse Absolutely amazed at the customer service presented by both Rowan and Gary, definetely coming back here!
May 2022 by Reece Davies
Super friendly team. We bought a couple of pairs from Gary who was really friendly and obviously knew what he was talking about. It was nice to buy from this store. Highly recommend.
May 2022 by Shannon Casey
Staff were very helpful and friendly.
