September 2023 by L W
Visited the Fort store in Glasgow and was really happy to find a 3 seater sofa and armchair for a great price. Delivery was arranged then on the day of, we realised the 3 seater wouldn?t fit unfortunately! The delivery person Jay was so helpful and got a member of the team to call me straightaway. After giving me a few different options on what to do next, with the help of team member Andy, I managed to get the same range of sofa that I was so happy with initially in store. New delivery date came, Jay and the other delivery person (so sorry didn?t catch his name!) had the sofas in my living room in what felt like 2 minutes after arriving!! So speedy and efficient I was so impressed, so friendly and courteous aswell. Over the moon with the service I received from Andy at SCS, and Jay for the delivery. The sofa is so comfortable and it?s becoming a real struggle to peel myself off it ?. 5 stars for both Andy & Jay - felt like everyone went above and beyond to make sure I was happy after the initial 3 seater sofa didn?t fit, and I?m even happier with the sofas I have now. Thanks again! Really appreciate the great customer service.
August 2023 by Graeme Mathieson
Very poor after sales service. Sofa lost its loom after a matter of only 3 weeks of light use. Would not recommend. Also had very poor after sales service.
April 2023 by Stephanie Arthur
Glasgow Fort SCS-Sales Person -AndrewDon't usually leave reviews but Andrew went above and beyond to get me a deal during the Easter Weekend . Very helpful, not pushy and great price . Thank you, you made my day .Stephanie
April 2023 by Graham McDonald
Very helpful informative and patient sales manager. Good quality sofas at competitive prices.
April 2023 by Alfredo Sanz
Very helpful informative and patient sales manager. Good quality sofas at competitive prices.
January 2023 by veronica Little
Awful salesman at flooring department I explained I liked a silver 13.99 a square foot carpet well he was not having it that's just a cheap one he states these are better I said no that's the colour I like I wanted large living dining room and large hallway done I asked if I booked an appointment can they bring the sample he said no and just walked away really ? Is my money not good enough at a lower price s?disgusting
November 2022 by Khalda M
Our house is nearly complete.Thanks to SCSThe sofas are a delight, very comfy and love the cushions
May 2022 by Andrzej Brzymowski
Terrible customer service. After 3 months of waiting the product delivered without stand. Very unprofessional customer support. Finally when stand has been delivered is broken. Now egain we have to wait another week to our enquiry be resolved, and we cant use our furniture. Avoid this company!
May 2022 by Karthick M
This is a great place for sofas. Michael was very friendly and patient in answering all the questions we had. He explained the various options. So patient! We went from not knowing what to choose to finally being able to select a sofa for a space constrained living room in under 2 hours. Amazing! Will definitely recommend to friends and family!
May 2022 by Lorna Troy
Highly recommended to visit this store. Derek the gordey fella sales assistant was amazing serving and the knowledge. We only wanted to look and check out what we fancied in the huge range of beautiful Sofias. Came home so happy we got our dream Sofia plus a luxury carpet for our forever home.
March 2022 by Catherine Cameron
My daughter ordered a sofa on Dec 28 th. We were told delivery would be towards end of Feb , then told 14 or 15 th March . When we phoned we are now told MAYBE MAY . Shocking ! No explanation about delays , if we didn't call we wouldn't have known . Shocking way to treat customers .heard nothing
March 2022 by Jim Irvine
Very good. Great range of products at good prices. Lovely sales staff.
March 2022 by Margaret Grant
I visited scs to look at suites but was not looking to buy yet but didn't see one I liked
March 2022 by tracy f
Got a sofa and luckily there was one on display but don't get mine till may but the sales person was very nice and answered all my questions thank you for the tea from a very happy customer and will return again.
March 2022 by maureen montgomery
Went to look for hall carpet has to approach the staff for a quote three were sitting chatting when I asked staff member for price breakdown she said oh I do t o ow to do that now as my dad just told me she must have known how to do it to give me a quote I honestly feel as if they could not be bothered to help and they were rather expensive too
