February 2024 by Lewis
Really misleading advertising, borderline fraudulent.At the top of the page they have ?15% off your first purchase?. No caveats, *?s or exclusions listed. But there are, lots.I searched Google for ?Diptyque perfume sale? and Space NK are running an ad saying ?20% off Diptyque when you spend £100?. I clicked the link, couldn?t see it anywhere, and so I emailed them. No 20% off.
February 2024 by Kenny Parker
SHOCKINGLY BAD after sales service to my wife who's been a loyal SpaceNK customer for years. As per previous reviews from others when my wife had to ask for help (over the 28 days as been on holiday) there was zero assistance or empathy in store, just a flat refusal to engage! SpaceNK must be making big profits if they can afford to treat existing clients so shoddily. Anyway rant over and my wife won't shop here again!
February 2024 by Paul Feakes
Very very helpful indeed
December 2023 by Ben Watchorn
Erin was very polite and smiley at the tills and provided excellent service, whilst assisting me find a Christmas gift. Highly recommend.
November 2023 by Carol Mann
Why so miserable with samples?
November 2023 by Lina Madalina
Why every time I come here, I have to cue???????Who are you to keep me at the door waiting????I find it insulting, and if more people would understand how insulting this is, you would find a way to stop this drama.I'm spending my money and my time.NEVER stai in the line like this if you respect yourself.
October 2023 by law gady
so disappointed that 2 sample gifts were missed fm online shopping. they were definitely there when checked out. this is not the value but the trust.....
October 2023 by Lenka Dorociaková
Lovely stuff and many great brands.
August 2023 by Mujahid Azeemi
Its was the most beautiful and peaceful place for work. Looking forward to work more often over there.
August 2023 by Sandra McKinley
Love this store so much to choose from.
July 2023 by Jenna
Sophie was so incredibly helpful in helping me pick out my perfect wedding day lip gloss! She was super friendly, and had great suggestions and knowledge of the products. I was really unsure of what I wanted when I came in and she immediately suggested a product (that ended up being what I bought), but also walked around with me to make sure we explored all the options. Will definitely come back to shop here for makeup and skincare in the future. :)
July 2023 by Alison Miller
Brilliant sales service. TERRIBLE after sales service. I have shopped here for years & love the experience but never had occasion to require after sales service. Then when I had to ask for help (over the 28 days!!!) was given very poor advice & no assistance at all in store. I subsequently contacted the manufacturer of the product in question & they could not have been more helpful in sending a replacement. I expected so much better from SpaceNK. I have always been happy to shop there but not anymore.
March 2023 by Sam Mcdonnell
Absolutely fabulous experience. All three of the staff were so friendly and made me feel so welcome and comfortable in the store. As a boy it can be intimidating and in the past have not gotten help, or gotten a judgmental look because of just that (they assume I won?t be buying makeup, when in fact that?s where all my money goes haha!). Felt no negativity in the shop and the staff were very helpful. I usually go online for spacenk but will definitely be coming back. The three on shift today were super! I seen a negative review which I would honestly disregard as one of them having an off day (it happens to us all). They helped every single person in the store and all seemed to have great interactions with them all. They were not pushy like some stores. They were Polite, welcoming and personable! Gets a big 5 stars from me.
August 2022 by Rizzantia ASB
Nice place to find your favorite cosmetic items. But for the favorite ones, the mostly unavailable. You better check their web before you come to see if your stuff in on the stock.The ladies are helpfull as well.
August 2022 by Onyx_ Bug_xo.
Would give five but the first girl who helped me long black hair and laminated eyebrows didn?t get her name offered to help tried to find my shade then when they didn?t have and I said no Thankyou to the online she walked away. I was still looking and was gonna get concealer or tinted moisturiser instead but again there wasn?t my shade. The same girl did not help me instead a blonde older woman did after I went over to the other counter to ask.She was lovely! Tested a few foundations of other brands to help me find the one that matches and then she wrote the names down so I could order online if I wanted to later because again no colour that was my shade was in the store.. She didn?t walk away from me. Thankyou x I?m very pale for anybody who wonders. Maybe better off with drugstore.
