January 2024 by Samuel Goldie
This is a really good opticians-I've been taking myself and my 2 teenage daughters here for years and they are so caring and professional. As a single dad, I like the fact that the staff really understand my daughters different needs and help them both.
December 2023 by Chiang Mai Guy
Fantastic level of customer care and most rigorous eye test I have had.They even brought me in a week later to test on an aspect of one eye again at a deeper level.A+++ eye care professionals. So friendly at every turn.
December 2023 by William Mcgurk
Team member and optometrist who dealt with me were excellent can?t fault them
December 2023 by Imtiaz Ali
Was due my 2 year eye test, so made an appointment. Have been going here for the past 15 years and have always received good service & advice. The first eye test consists of a 2D photo of your retina, but on this occasion, they can take a 3D photo, for an extra £10. They say it allows them to see all round you inner eye...so decided to do.The rest of the eye test is free.Also chose new frames which is reasonably priced. There are designer frames...if that rocks your boat. They will also repair your old frames for free, if they were purchased from here too.
November 2023 by the bun
Very satisfied with my glasses and how I was treated as a customer. Very friendly team members and made me feel welcome and valued as a customer.
November 2023 by T S
Went to Specsavers for my bi-annual eye test. The staff was very professional and helpful and I couldn?t fault them for that part of their service.What was disappointing is that they were not able to reframe my old frames. This is despite the fact that they have put lenses into those same frames before. The problem lies with the laboratory that they are using. If the frames do not have a CE label, they will not touch them, which is pretty ridiculous. This implies that they won?t reframe any US American, or Japanese specs, no matter how good the quality is or how expensive the frames. I realise that this is not Specsaver?s fault per se, but that of the lab they use. Still, it was a disappointing experience. Had to go somewhere else instead to get the job done.
November 2023 by Rich E
Cannot fault this team. Online appointment for a Sunday. Eyes tested and new glasses received within a week. Many thanks.
October 2023 by Till Stowasser
Went to Specsavers for my bi-annual eye test. The staff was very professional and helpful and I couldn?t fault them for that part of their service.What was disappointing is that they were not able to reframe my old frames. This is despite the fact that they have put lenses into those same frames before. The problem lies with the laboratory that they are using. If the frames do not have a CE label, they will not touch them, which is pretty ridiculous. This implies that they won?t reframe any US American, or Japanese specs, no matter how good the quality is or how expensive the frames. I realise that this is not Specsaver?s fault per se, but that of the lab they use. Still, it was a disappointing experience. Had to go somewhere else instead to get the job done.
October 2023 by Ami Ali
Good service looked after start to finish
October 2023 by Graeme McGuigan
I received great care and attention from all the staff in Newlands specsavers. Thanks again
October 2023 by John Maclean
Very professional and friendly approach from the staff throughout my visit
September 2023 by Donna Foley
To the warm welcome when I turned up to my appointment,to the opition explaining what was happening in my eye test to the girl helping pick out glasses for my budget,I would highly recommend
August 2023 by Peter
Great staff. Had a pleasant experience here. Highly recommend it if you need an eye test and haven't tried Specsavers yet.
August 2023 by Owen McColgan
Cannot praise the receptionist and optician enough for the caring, thoughtful, professional manner with which they dealt with me
August 2023 by Wendy COX
Exceptional help with old glasses from Karen, who used her own resouces to repair the damage. Also from another team member member who adjusted the fitting of the new pair on a subsequent drop in visit for greater comfort. Exceptional service.
