January 2024 by Mark Anthony Cajulo
You need to sort out your branch! Tables are not being cleared and wiped down in between customers. I had to sit down on a table full of dirty cups and plates from previous customers. Shocking!
January 2024 by Archie JSR Whitelaw
Like many Starbucks retail outlets in central Glasgow, run by well trained staff who know how to prepare various refreshment beverages from a standard coffee to a chilled frappuccino???
December 2023 by Patricia Reid
Still like my cappuccino, with sugar free
December 2023 by Barry James
I come here regularly. I like coming here as it is open late, closing at 9pm.I noticed that the toilet downstairs had been closed off, leaving the disabled toilet for the entire pretty full cafe. This was about 5:45pm.After few hot chocolates, i needed the loo. The disabled toilets were busy so I asked for the code from the staff, to be told that it was closed for cleaning and that I would need to use the disabled toilet. I advised the young lady that it was in use, i was told told with a shrug that i would "Just have to wait."As someone who has quite severe... ahem, digestive issues, I was too embarressed to make a big deal out of it. The young lady in question has no idea how close it came to them having a much more serious cleaning issue as I waited. The toilet was not opened again.I have worked in hospitality extensively from UK to New Zealand and I have never spoke to any customer the way i was spoke n to today. I have never given an all 1 star review of a a cafe ever. All because the manager (or whoever) took the decision to close a legally required facility 3 hours early.I'm not sure I'll be back.
October 2023 by Lena
Had an appointment to attend in Glasgow, got there earlier so decided to pop into Starbucks for a cup of tea.Friendly staff, prompt customer service and relaxed atmosphere.
October 2023 by Amanda Mcaulay
I never had any food but the food looked lovely. I love the coffee, cold or hot. I also got a new coffee cup and they put my coffee in that mug so I was very happy. Lots of choices sometimes it's hard to choose. Love Starbucks.
October 2023 by Adrienne Kammerer
prompt and courteous service. fair prices. large spacious wellness area with toilet access where i took a few moments to reflect.
September 2023 by Dan-2795
Myself and my parents visited this Starbucks last night and were presented with excellent customer service by a young girl I believe goes by the name of Emma. Emma quickly picked up on the fact my parents are deaf and after providing me with clear and efficient customer service, she went the extra mile to communicate in sign language with my mother and father to say ?enjoy and have a good night? this made their trip very special and made them feel appreciated and involved. Would definitely recommend!
September 2023 by john mcgeachy
Super slow service and not even that busy.They need to upskill their staff.
September 2023 by Stephen McGivern
Friendly staff and bright, well organised interior. Good place to sit and watch the world go by.
August 2023 by Emma
John is an absolute credit to the team. I ended up upgrading my drink size and buying two reusable cups. He helped me add my gift card to the app, gave me great recommendations and had such a good chat. So kind and didn?t rush me at all. Thank you John!
August 2023 by Greg Loughran
It's a Starbucks so you know what to expect - unfortunately there were no independent coffee shops nearby. But this one has a great view of Sauchiehall Street with floor to ceiling windows - great for people watching. Service here was good.
August 2023 by shurooq Al Balushi
Unfortunately, Today I was very disappointed from the service. I was waiting for 30Min to take my order and everyone was finished and left the shop. I asked the person in charge and they asked me ( what is your drink? )I was very shocked and left without even refund !
July 2023 by VIVIENNE LOTTERING
Very pleasant new Starbucks - I wish them all the best for the future
July 2023 by Jett Fuel
Correctly spelt everyone's name right!!! (Group of 3) never happens....
