December 2023 by Jude Stewart
This is the worst Superdrug. Really rude unhelpful, not particularly bright staff, they are really letting the company down. Go to the Bucannan Galleries or Argyle St stores instead . Very unpleasant here.
October 2023 by Plmode1
Clean, friendly atmosphere. Layout a little confusing, but otherwise nice
August 2023 by Didem Mares
Horrible experience, me and my friend came in to look for a hair product which we couldn?t find, we were making our way out when we passed by some body mists by the till area, where a member of staff was checking others out. I was smelling some testers while my friend showed me a lip liner next to me, she put it back and we left the place without purchasing anything. We walk for a minute when a member of staff approaches us to accuse my friend for stealing the lip liner, with no evidence. She makes us go back to the store and makes my friend show her exactly where she left the lip liner. Stealing is a serious allegation, she had no right to chase us on the streets and embarrass us, as well as shout ?are these the girls?? in the store the second we go back in. Looking at the other reviews it is not the first time this happens in this store, we will make sure to never go inside again and tell everyone we know to do the same.
August 2023 by Leeanne Stephenson
Wouldn't even give it 1 star! Security and Staff are extremely rude. My daughter picked up a lip gloss and tested it on her hand. Security guard then came over and was really rude told us it wasn't a tester, I politely explained it was already open when my daughter had picked up, he then felt the urge to tell me two more times it wasn't a tester in a rude Manor. I then informed a member of the staff and she wasn't any more pleasant! I am.a Security guard myself within retail and I wouldn't dream of speaking to a customer how this male spoke to myself and my 12 year old daughter. All because she thought something was a tester as it was already open!!
July 2023 by Olivia Forbes-Cuthbertson
Age profiling, follow you around and accuse you of stealing. Overall rude environment
July 2023 by May Sampaio
The staff are incredibley rude and three members of staff hounded me and my friend. When she picked up a tester product they came marching over to tell us off and that we couldn't use it and when they realised it was tester they gave us dirty looks instead. When I walked past an empty packet from a stolen product they came and told me off and acused me of stealing until I assured them that I found it like that and they gave me a dirty look and talked about it too each other and acusing me, they never apologised for shouting. This was definitely not my first experience whith rude employies at this shop many other times I have been hounded by rude employees and given baskets when didn't ask for them or told off for smelling a scented setting spray and then agresivley told off for picking up products and told they weren't tester.
June 2023 by Play Time fun
All the staff were kind and helpful during my time shopping there, girl on the till madison was great with all the fragrance and very patient answered all the questions I had about perfume ? Will 100% be back to shop xxxx
June 2023 by elnaz zaher
I?ve had such great recommendations from Leinna for buying sunscreen. Patiently described everything to me , will def be back ??
June 2023 by jock mctavish
Got my goods ok price .Nice helpful staff.
April 2023 by cas macdonald
Terrible experience every time I enter this shop. The staff and the security guard are unnecessarily rude at every encounter, either followed us around or accused us of opening and stealing products. Disgusting behaviour and comments from all
April 2023 by Faisal Madanat
Good collection and good prices. They have some good offers. However, there are many collections, and brads are not found here. Also, I asked before 3 times whether they have La Roche Posay brand, and they told me we don't offer it, just go online, but I found it today in store, many products from La Roche Posay.
April 2023 by Stuart Ferguson
Great shop for ladies makeup and perfumes.
February 2023 by Isabella Lopez
follows anyone young looking about the shop and strip searched a MINOR without an adult present because the sensors went off as she walked out but when she walked through them again they didn't go off
December 2022 by A Z
Very unhappy with in-store experience. Came for a click+collect which wasn't ready for some reason so had to wait 10+ min to get it and the staff was extremely unpleasant and rude although I was being patient and polite
November 2022 by Amelia Mckibbin
Me and my friends were shopping in our school uniforms. Because of this we were followed all around the shop by both the security guard and the staff. Both the people who were following us were looking us up and down and giving us dirty looks. We were so creeped out and feel so uncomfortable so we left. As we were leaving the security guard called us back and accused us of stealing the product we were looking at. They made us walk back into the shop and show them exactly where we put them back. I felt so humiliated and upset and so embarrassed. This was purely due to our age. We will not be returning that?s for sure.
