February 2024 by Sandy Peters
The guys who run the shop are just always happy, and they go above and beyond for the customer. Genuinely left the place with a big stupid grin on my face, who can say that about a shoe repair shop lol
November 2023 by Yvonne Nightingale
I being my boots for re-soling here every winter and never a fail but today I noticed the shop is closed and some refurbishment is taking place! I hope it will open again soon.
September 2023 by Colin Donaldson
Brilliant service - time & again. Peter is so helpful and Kevin the same. Nothing is too much trouble for these guys. ?. A credit to the business.
August 2023 by Elaine Brewer
Super helpful staff. Called about phone screen repair, dropped phone off 30 mins later and it was ready for pick up by lunchtime. And got a 12 month guarantee.
August 2023 by Lewis Tharme
Great advice and service provided here. They adjusted a leather bracelet with a magnetic hook for me, even when there are no standard ways of doing this. Very happy with the end product and would recommend for anyone needing resizing/maintenance of accessories.
July 2023 by Anna Miles
Had a fantastic experience at your Byres Rd shop yesterday as the employee (sadly didn't get his name but he has a beard and was super friendly!) went out of his way to engrave a plaque for me when I was pressed for time. He found me an affordable option and dropped what he was doing to help me get a plaque engraved for my husband (who was celebrating a job promotion). I massively appreciated it and will definitely be going to Timpson for all my other shoe/key/engraving needs and will recommend the Byres Road shop to my friends, too. It made a huge difference to my day, he took the panic out my afternoon and my husband loved the plaque. Thank you so much - I hope you see this, lovely Timpson's man!
January 2023 by Diogenes Reyes
Great service, very polite and helpful staff. Recommended
December 2022 by Philip Need
A friendly chap and very knowledgeable with an excellent range of products.
October 2022 by Sébastien Monfort
The staff was very helpful and nice!
July 2022 by Jasmine Sutherlan
Awful experience. Staff always rushing you whenever you visit & dont listen. They melted my leather boots and damaged them when i booked a sole replacement. Careless work. The glue also came off the new sole from both shoes at the same time. Dont recommended! Rip off price for shoddy work
June 2022 by Mark Roberts
Overpriced jewelry repair, definitely not worth it.
June 2022 by Mark R.
Overpriced jewelry service, the pieces weren't even cleaned after waiting for 2 weeks and paying twenty pounds per piece for clasp replacements.
June 2022 by Goutam S H
I went here to get a passport photo of my kid. The guy at Timpson Byres Road was so impatient while taking the picture of my kid. When my kid was ready to get photographed, that guy took photo but the quality was poor. When I asked if that photo would be accepted, he said certainly. When I took the photo to visa office they rejected saying the photo is taken from a distant place and the coverage of face is not proper as per the specification for visa. I had to get photographed from different photo studio near visa office. I don't recommend the passport photo from this shop. The passport quality photo is very poor and the guy is not professional. I wasted time as well as money.
June 2022 by Axel Brun
Had an issue with the sole of my shoes cost 10£ to be fixed. Worth the price, the glue could have been applied in a cleaner manner. Staff was helpful and warm.
April 2022 by Daniel Slattery
Friendly, helpful speedy service from Peter. Great experience all round